RCW 18.20.184
Communication system—Telephones and other equipment.
(1) Each assisted living facility shall be responsive to incoming communications and respond within a reasonable time to phone and electronic messages.
(2) Each assisted living facility must have a communication system, including a sufficient quantity of working telephones and other communication equipment, to ensure that residents have 24-hour access to communications with family, medical providers, and others, and also to allow for emergency contact to and from facility staff. The telephones and communication equipment must provide for auditory privacy, not be located in a staff office or station, be accessible and usable by persons with hearing loss and other disabilities, and not require payment for local calls. An assisted living facility is not required to provide telephones at no cost in each resident room.
[ 2021 c 159 § 4.]
NOTES:
Findings—2021 c 159: See note following RCW 18.20.520.
Structure Revised Code of Washington
Title 18 - Businesses and Professions
Chapter 18.20 - Assisted Living Facilities.
18.20.040 - Application for license.
18.20.090 - Rules, regulations, and standards.
18.20.095 - Resident contact information—Department requirements and duties.
18.20.110 - Inspection of assisted living facilities—Approval of changes or new facilities.
18.20.115 - Quality improvement consultation program—Principles.
18.20.126 - Screening—Certificates of parental improvement.
18.20.130 - Fire protection—Duties of chief of the Washington state patrol.
18.20.140 - Operating without license—Penalty.
18.20.150 - Operating without license—Injunction.
18.20.160 - Persons requiring medical or nursing care.
18.20.170 - Facilities operated by religious organizations.
18.20.184 - Communication system—Telephones and other equipment.
18.20.190 - Department response to noncompliance or violations.
18.20.195 - Disputed violations, enforcement remedies—Informal dispute resolution process.
18.20.210 - License suspension—Noncompliance with support order—Reissuance.
18.20.220 - Residential care contracted services, conversion to—Requirements.
18.20.230 - Training standards review—Proposed enhancements.
18.20.250 - Federal funding programs, opportunities—Secretary's duty to comply.
18.20.270 - Long-term caregiver training.
18.20.280 - General responsibility for each resident.
18.20.290 - Holding a medicaid eligible resident's room or unit—Payment rates.
18.20.300 - Domiciliary care services—Scope of services—Disclosure form.
18.20.305 - Disclosure to nonresidents.
18.20.310 - Assistance with activities of daily living.
18.20.320 - Health support services.
18.20.330 - Intermittent nursing services.
18.20.350 - Preadmission assessment—Initial resident service plan—Respite care.
18.20.360 - Full reassessment of resident.
18.20.370 - Negotiated service agreement.
18.20.380 - Provision of outside services—Licensee's duty of care/negligence.
18.20.390 - Quality assurance committee.
18.20.400 - Correction of violation/deficiency—Not included in facility report.
18.20.410 - Standards for small assisted living facilities—Study.
18.20.415 - Rule-making authority.
18.20.420 - Temporary management.
18.20.430 - Assisted living facility temporary management account.
18.20.440 - Withdrawal from medicaid program—Notice—Duties.
18.20.500 - Information for consumers.
18.20.510 - Work group—Quality metrics.
18.20.520 - Stop placement orders and limited stop placement orders.
18.20.525 - Disaster preparedness plan.
18.20.900 - Severability—1957 c 253.
18.20.901 - Construction—Chapter applicable to state registered domestic partnerships—2009 c 521.