New York Laws
Title 1 - New York City Housing Authority
402-F - Searchable Ticket Database.

(a) explanation of the complaint;
(b) current status of the ticket;
(c) whether or not the ticket is still open or closed;
(d) any and all action taken on the complaint;
(e) any and all action taken towards solving the complaint;
(f) next steps to be taken, if known; and
(g) any additional information the authority chooses to provide aside
from the mandatory information required under this section.
2. The database shall exclude all personal information such as
apartment numbers, names of residents, and any other identifying
information.