(a) explanation of the complaint;
(b) current status of the ticket;
(c) whether or not the ticket is still open or closed;
(d) any and all action taken on the complaint;
(e) any and all action taken towards solving the complaint;
(f) next steps to be taken, if known; and
(g) any additional information the authority chooses to provide aside
from the mandatory information required under this section.
2. The database shall exclude all personal information such as
apartment numbers, names of residents, and any other identifying
information.
Structure New York Laws
Article 13 - Municipal Housing Authorities, Created
Title 1 - New York City Housing Authority
401 - New York City Housing Authority.
402 - Special Provisions With Respect to the New York City Housing Authority.
402-C - Notice Upon Denial of Request.
402-C*2 - Notice of Pre-Termination Meeting.