1. A Division of Consumer Complaint Resolution is hereby established within the Commission.
2. Pursuant to regulations adopted by the Commission, the Division of Consumer Complaint Resolution shall:
(a) Receive and investigate complaints made against any public utility or alternative seller;
(b) Conduct appropriate investigations of the service practices of utility companies or alternative sellers; and
(c) Perform such other functions as are required by law or as the Commission deems appropriate.
(Added to NRS by 1975, 622; A 1977, 1375; 1979, 247; 1997, 1886, 2020)
Structure Nevada Revised Statutes
Chapter 703 - Public Utilities Commission of Nevada
NRS 703.030 - Commissioners: Appointment; terms; qualifications.
NRS 703.040 - Commissioners: Additional qualifications; restrictions on other employment.
NRS 703.050 - Commissioners: Oaths.
NRS 703.060 - Commissioners: Removal.
NRS 703.070 - Commissioners: Designation of Commissioner to serve as Chair.
NRS 703.100 - Suits by and against Commission.
NRS 703.110 - Hearings and meetings open to public; exceptions.
NRS 703.120 - Principal and secondary offices; filing of documents at secondary office.
NRS 703.140 - Expenses of Commissioners and employees: Sworn statement and approval required.
NRS 703.145 - Expenses of investigations, inspections, audits and appearances made outside State.
NRS 703.147 - Public Utilities Commission Regulatory Fund.
NRS 703.160 - Place of session or hearing.
NRS 703.164 - Employment of legal counsel; duties of Attorney General and district attorneys.
NRS 703.172 - Division of Consumer Complaint Resolution: Establishment; duties.
NRS 703.180 - Biennial report of Commission.
NRS 703.190 - Records of Commission open to public inspection; exception.
NRS 703.193 - Annual reports, records and statements to be submitted under oath.
NRS 703.197 - Fees for filing documents; exceptions.
NRS 703.205 - Publication of pamphlets.
NRS 703.370 - Enforcement of subpoenas issued by Commission.