Missouri Revised Statutes
Chapter 387 - Motor Carriers Generally
Section 387.137 - Household goods transportation in intrastate commerce, commission to establish consumer protection requirements.

Effective - 28 Aug 2012
387.137. Household goods transportation in intrastate commerce, commission to establish consumer protection requirements. — The state highways and transportation commission shall establish consumer protection requirements for motor carriers transporting household goods in intrastate commerce and establish a system for filing, logging, and responding to consumer complaints.
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(L. 2012 H.B. 1402 merged with S.B. 470)

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Structure Missouri Revised Statutes

Missouri Revised Statutes

Title XXV - Incorporation and Regulation of Certain Utilities and Carriers

Chapter 387 - Motor Carriers Generally

Section 387.010 - Application of chapter.

Section 387.020 - Definitions.

Section 387.030 - Motor carrier shall furnish safe and adequate service — unreasonable charges prohibited.

Section 387.040 - Transportation prohibited until schedule of rates and fares is filed and published — exception, when.

Section 387.050 - Rates and fares, filing and publication.

Section 387.060 - Motor carriers to furnish correct rates on written request — penalty and damages for failure.

Section 387.070 - Changes in schedule — notice required.

Section 387.075 - Rate schedules for transportation of certain household goods — application and filing procedures.

Section 387.080 - Concurrence in joint tariffs — contracts, agreements or arrangements between any carriers — prohibition for household goods.

Section 387.100 - Rates to be charged as fixed — unjust discrimination prohibited.

Section 387.110 - Preference to locality or particular traffic, prohibited.

Section 387.120 - Free passes and reduced rates prohibited except to certain persons.

Section 387.130 - Granting or attempting to grant reduced rates prohibited.

Section 387.137 - Household goods transportation in intrastate commerce, commission to establish consumer protection requirements.

Section 387.139 - Movement of household goods in intrastate commerce, complaints — information file to be kept, contents, form — rulemaking authority.

Section 387.150 - Continuous carriage.

Section 387.180 - Liability for damage to property in transit.

Section 387.190 - Division of motor carrier and railroad safety may fix reasonable rates and charges.

Section 387.200 - Power of division of motor carrier and railroad safety to suspend rates.

Section 387.205 - Standard commercial units of service, determination by division.

Section 387.207 - Authority of division to fix rates, tolls, charges and schedules.

Section 387.210 - Power of division of motor carrier and railroad safety to order repairs or changes on facilities, property and equipment.

Section 387.240 - Right to issue stocks, bonds and notes is subject to regulation by state.

Section 387.270 - Common carriers may issue stocks, bonds or other forms of indebtedness, when — approval of the division of motor carrier and railroad safety.

Section 387.280 - Certificate of division of motor carrier and railroad safety to be recorded — stock dividends prohibited.

Section 387.290 - Power of division of motor carrier and railroad safety to require account of disposition of proceeds of sales of stock, bonds — if issued without authority, void — penalties and forfeitures — state not liable.

Section 387.300 - Power of division of motor carrier and railroad safety to ascertain valuation of common carriers — hearings.

Section 387.310 - Uniform system of accounts — access to accounts — penalty for divulging information.

Section 387.320 - Power of division of motor carrier and railroad safety to require depreciation account of motor carriers.

Section 387.340 - Reorganizations.

Section 387.355 - Rate orders vacated for transportation of household goods in intrastate commerce, when, limitation.

Section 387.400 - Definitions.

Section 387.402 - TNC drivers, what not considered — vehicle registration as for-hire vehicle.

Section 387.404 - Licensure, requirements.

Section 387.406 - Service of process, agent required.

Section 387.407 - Compliance with statutory requirements.

Section 387.408 - Fare may be charged, required disclosures.

Section 387.410 - Digital network, picture of driver and license plate number to be displayed.

Section 387.412 - Electronic receipts, requirements.

Section 387.414 - TNC drivers to be independent contractors, not employees, when.

Section 387.416 - Driver not agent of TNC, exception.

Section 387.418 - Zero-tolerance intoxicating substance policy required — notice — violation, suspension — record keeping.

Section 387.419 - Motor vehicle insurance, inclusion of TNC as a loss payee.

Section 387.420 - Registration — criminal background checks — driver disqualifications — other licenses not required.

Section 387.422 - Compliance with inspection requirements.

Section 387.424 - Street hails, acceptance of prohibited.

Section 387.425 - Privacy policy required, contents.

Section 387.426 - Nondiscrimination policy required — accommodation of service animals — no additional charges for persons with disabilities.

Section 387.427 - Compliance with state and federal constitutional nondiscrimination provisions.

Section 387.428 - Customer records.

Section 387.430 - State preemption on regulation — income and earnings taxes permitted — rules — airports, authorizations and restrictions.

Section 387.432 - TNCs not employers of drivers, exception.

Section 387.433 - Inapplicability, when.

Section 387.434 - St. Louis regional taxicab district laws inapplicable to TNCs, drivers, and services.

Section 387.436 - Revocation of driver's ability to accept requests through digital network, when — confidentiality of information.

Section 387.438 - License other than Class F not required, when — rulemaking authority.

Section 387.439 - Prohibited acts — penalty.

Section 387.440 - Inspection of TNC for compliance, Kansas City and St. Louis regional taxicab commission, costs — confidentiality of records — fines.