Missouri Revised Statutes
Chapter 339 - Real Estate Agents, Brokers, Appraisers and Escrow Agents
Section 339.100 - Investigation of certain practices, procedure — subpoenas — formal complaints — revocation or suspension of licenses — digest may be published — revocation of licenses for certain offenses.

Effective - 28 Aug 2021, 8 histories
339.100. Investigation of certain practices, procedure — subpoenas — formal complaints — revocation or suspension of licenses — digest may be published — revocation of licenses for certain offenses. — 1. The commission may, upon its own motion, and shall upon receipt of a written complaint filed by any person, investigate any real estate-related activity of a licensee licensed under sections 339.010 to 339.180 and sections 339.710 to 339.860* or an individual or entity acting as or representing themselves as a real estate licensee. In conducting such investigation, if the questioned activity or written complaint involves an affiliated licensee, the commission may forward a copy of the information received to the affiliated licensee's designated broker. The commission shall have the power to hold an investigatory hearing to determine whether there is a probability of a violation of sections 339.010 to 339.180 and sections 339.710 to 339.860*. The commission shall have the power to issue a subpoena to compel the production of records and papers bearing on the complaint. The commission shall have the power to issue a subpoena and to compel any person in this state to come before the commission to offer testimony or any material specified in the subpoena. Subpoenas and subpoenas duces tecum issued pursuant to this section shall be served in the same manner as subpoenas in a criminal case. The fees and mileage of witnesses shall be the same as that allowed in the circuit court in civil cases.
2. The commission may cause a complaint to be filed with the administrative hearing commission as provided by the provisions of chapter 621 against any person or entity licensed under this chapter or any licensee who has failed to renew or has surrendered his or her individual or entity license for any one or any combination of the following acts:
(1) Failure to maintain and deposit in a special account, separate and apart from his or her personal or other business accounts, all moneys belonging to others entrusted to him or her while acting as a real estate broker or as the temporary custodian of the funds of others, until the transaction involved is consummated or terminated, unless all parties having an interest in the funds have agreed otherwise in writing;
(2) Making substantial misrepresentations or false promises or suppression, concealment or omission of material facts in the conduct of his or her business or pursuing a flagrant and continued course of misrepresentation through agents, salespersons, advertising or otherwise in any transaction;
(3) Failing within a reasonable time to account for or to remit any moneys, valuable documents or other property, coming into his or her possession, which belongs to others;
(4) Representing to any lender, guaranteeing agency, or any other interested party, either verbally or through the preparation of false documents, an amount in excess of the true and actual sale price of the real estate or terms differing from those actually agreed upon;
(5) Failure to timely deliver a duplicate original of any and all instruments to any party or parties executing the same where the instruments have been prepared by the licensee or under his or her supervision or are within his or her control, including, but not limited to, the instruments relating to the employment of the licensee or to any matter pertaining to the consummation of a lease, listing agreement or the purchase, sale, exchange or lease of property, or any type of real estate transaction in which he or she may participate as a licensee;
(6) Acting for more than one party in a transaction without the knowledge of all parties for whom he or she acts, or accepting a commission or valuable consideration for services from more than one party in a real estate transaction without the knowledge of all parties to the transaction;
(7) Paying a commission or valuable consideration to any person for acts or services performed in violation of sections 339.010 to 339.180 and sections 339.710 to 339.860*;
(8) Guaranteeing or having authorized or permitted any licensee to guarantee future profits which may result from the resale of real property;
(9) Having been finally adjudicated and been found guilty of the violation of any state or federal statute which governs the sale or rental of real property or the conduct of the real estate business as defined in subsection 1 of section 339.010;
(10) Obtaining a certificate or registration of authority, permit or license for himself or herself or anyone else by false or fraudulent representation, fraud or deceit;
(11) Representing a real estate broker other than the broker with whom associated without the express written consent of the broker with whom associated;
(12) Accepting a commission or valuable consideration for the performance of any of the acts referred to in section 339.010 from any person except the broker with whom associated at the time the commission or valuable consideration was earned;
(13) Using prizes, money, gifts or other valuable consideration as inducement to secure customers or clients to purchase, lease, sell or list property when the awarding of such prizes, money, gifts or other valuable consideration is conditioned upon the purchase, lease, sale or listing; or soliciting, selling or offering for sale real property by offering free lots, or conducting lotteries or contests, or offering prizes for the purpose of influencing a purchaser or prospective purchaser of real property;
(14) Placing a sign on or advertising any property offering it for sale or rent without the written consent of the owner or his or her duly authorized agent;
(15) Violation of, or attempting to violate, directly or indirectly, or assisting or enabling any person to violate, any provision of sections 339.010 to 339.180 and sections 339.710 to 339.860*, or of any lawful rule adopted pursuant to sections 339.010 to 339.180 and sections 339.710 to 339.860*;
(16) Committing any act which would otherwise be grounds for the commission to refuse to issue a license under section 339.040;
(17) Failure to timely inform seller of all written offers unless otherwise instructed in writing by the seller;
(18) Been finally adjudicated and found guilty, or entered a plea of guilty or nolo contendere, in a criminal prosecution under the laws of this state or any other state or of the United States, for any offense reasonably related to the qualifications, functions or duties of any profession licensed or regulated under this chapter, or for any offense an essential element of which is fraud, dishonesty or an act of violence, whether or not sentence is imposed;
(19) Any other conduct which constitutes untrustworthy, improper or fraudulent business dealings, demonstrates bad faith or incompetence, misconduct, or gross negligence;
(20) Disciplinary action against the holder of a license or other right to practice any profession regulated under sections 339.010 to 339.180 and sections 339.710 to 339.860* granted by another state, territory, federal agency, or country upon grounds for which revocation, suspension, or probation is authorized in this state;
(21) Been found by a court of competent jurisdiction of having used any controlled substance, as defined in chapter 195, to the extent that such use impairs a person's ability to perform the work of any profession licensed or regulated by sections 339.010 to 339.180 and sections 339.710 to 339.860*;
(22) Been finally adjudged insane or incompetent by a court of competent jurisdiction;
(23) Assisting or enabling any person to practice or offer to practice any profession licensed or regulated under sections 339.010 to 339.180 and sections 339.710 to 339.860* who is not registered and currently eligible to practice under sections 339.010 to 339.180 and sections 339.710 to 339.860*;
(24) Use of any advertisement or solicitation which:
(a) Is knowingly false, misleading or deceptive to the general public or persons to whom the advertisement or solicitation is primarily directed; or
(b) Includes a name or team name that uses the terms "realty", "brokerage", "company", or any other terms that can be construed to advertise a real estate company other than the licensee or a business entity licensed under this chapter with whom the licensee is associated. The context of the advertisement or solicitation may be considered by the commission when determining whether a licensee has committed a violation of this paragraph;
(25) Making any material misstatement, misrepresentation, or omission with regard to any application for licensure or license renewal. As used in this section, "material" means important information about which the commission should be informed and which may influence a licensing decision;
(26) Engaging in, committing, or assisting any person in engaging in or committing mortgage fraud, as defined in section 443.930.
3. After the filing of such complaint, the proceedings will be conducted in accordance with the provisions of law relating to the administrative hearing commission. A finding of the administrative hearing commissioner that the licensee has performed or attempted to perform one or more of the foregoing acts shall be grounds for the suspension or revocation of his license by the commission, or the placing of the licensee on probation on such terms and conditions as the real estate commission shall deem appropriate, or the imposition of a civil penalty by the commission not to exceed two thousand five hundred dollars for each offense. Each day of a continued violation shall constitute a separate offense.
4. The commission may prepare a digest of the decisions of the administrative hearing commission which concern complaints against licensed brokers or salespersons and cause such digests to be mailed to all licensees periodically. Such digests may also contain reports as to new or changed rules adopted by the commission and other information of significance to licensees.
5. Notwithstanding other provisions of this section, a broker or salesperson's license shall be revoked, or in the case of an applicant, shall not be issued, if the licensee or applicant has pleaded guilty to, entered a plea of nolo contendere to, or been found guilty of any of the following offenses or offenses of a similar nature established under the laws of this, any other state, the United States, or any other country, notwithstanding whether sentence is imposed:
(1) Any dangerous felony as defined under section 556.061 or murder in the first degree;
(2) Any of the following sexual offenses: rape in the first degree, forcible rape, rape, statutory rape in the first degree, statutory rape in the second degree, rape in the second degree, sexual assault, sodomy in the first degree, forcible sodomy, statutory sodomy in the first degree, statutory sodomy in the second degree, child molestation in the first degree, child molestation in the second degree, sodomy in the second degree, deviate sexual assault, sexual misconduct involving a child, sexual misconduct in the first degree under section 566.090** as it existed prior to August 28, 2013, sexual abuse under section 566.100 as it existed prior to August 28, 2013, sexual abuse in the first or second degree, enticement of a child, or attempting to entice a child;
(3) Any of the following offenses against the family and related offenses: incest, abandonment of a child in the first degree, abandonment of a child in the second degree, endangering the welfare of a child in the first degree, abuse of a child, using a child in a sexual performance, promoting sexual performance by a child, or trafficking in children;
(4) Any of the following offenses involving child pornography and related offenses: promoting obscenity in the first degree, promoting obscenity in the second degree when the penalty is enhanced to a class E felony, promoting child pornography in the first degree, promoting child pornography in the second degree, possession of child pornography in the first degree, possession of child pornography in the second degree, furnishing child pornography to a minor, furnishing pornographic materials to minors, or coercing acceptance of obscene material; and
(5) Mortgage fraud as defined in section 570.310.
6. A person whose license was revoked under subsection 5 of this section may appeal such revocation to the administrative hearing commission. Notice of such appeal must be received by the administrative hearing commission within ninety days of mailing, by certified mail, the notice of revocation. Failure of a person whose license was revoked to notify the administrative hearing commission of his or her intent to appeal waives all rights to appeal the revocation. Upon notice of such person's intent to appeal, a hearing shall be held before the administrative hearing commission.
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(L. 1941 p. 424 § 10, A.L. 1978 S.B. 811, A.L. 1993 S.B. 18, A.L. 2004 H.B. 985, A.L. 2005 H.B. 174, A.L. 2006 H.B. 1339, A.L. 2007 H.B. 780 merged with S.B. 308, A.L. 2008 H.B. 2188, A.L. 2013 H.B. 215, A.L. 2016 H.B. 2332, A.L. 2020 H.B. 2046, A.L. 2021 H.B. 273 merged with H.B. 476)
*Section 339.860 was repealed by S.B. 613 Revision, 2007.
**Section 566.090 was transferred to 566.101, H.B. 215, 2013
(2010) Section cannot be applied to require mandatory revocation of a license based solely on a criminal proceeding predating the section's effective date, regardless of whether the person was licensed at the time of the criminal proceeding; such an application would violate the ban under Article I, Section 13 against retrospective laws. Missouri Real Estate Commission v. Rayford, 307 S.W.3d 686 (Mo.App. W.D.).

Structure Missouri Revised Statutes

Missouri Revised Statutes

Title XXII - Occupations and Professions

Chapter 339 - Real Estate Agents, Brokers, Appraisers and Escrow Agents

Section 339.010 - Definitions — inapplicability of chapter.

Section 339.020 - Brokers and salespersons, unlawful to act without license.

Section 339.030 - Business entities may be licensed, when, fee.

Section 339.040 - Licenses granted to whom — examination — qualifications — fee — temporary broker's license, when.

Section 339.045 - Real estate schools — accreditation — registration — fee, how determined.

Section 339.050 - Form of application.

Section 339.060 - Fees, amount, set how — term of licenses.

Section 339.070 - Fees, collection and disposition — fund, source, use, transferred to general revenue, when.

Section 339.080 - Denial of application or license, when, notice — hearing.

Section 339.090 - License of nonresident — fee — reciprocity — rulemaking authority.

Section 339.100 - Investigation of certain practices, procedure — subpoenas — formal complaints — revocation or suspension of licenses — digest may be published — revocation of licenses for certain offenses.

Section 339.105 - Separate bank escrow accounts required — service charges for account may be made by personal deposit by broker, amount allowed.

Section 339.110 - Refusal of licenses, when.

Section 339.120 - Commission, created — members, qualifications, terms, compensation — powers and duties — rulemaking authority, procedure.

Section 339.125 - Rulemaking procedure.

Section 339.130 - Legal status of commission.

Section 339.150 - Unlicensed persons not to be employed, when — no fees paid, when, exception — compensation directly to business entity owned by licensee, when — definitions.

Section 339.151 - No commission or consideration unless reasonable cause for payment or contractual relationship exists.

Section 339.160 - Real estate brokers and salespersons may not bring legal action for compensation unless licensed.

Section 339.170 - Penalty for violation.

Section 339.175 - Mortgage fraud, commission may file court action — civil penalty — investigation authority.

Section 339.180 - Practice without a license — endangering welfare of others — injunction, procedure.

Section 339.190 - Real estate licensee, immunity from liability, when.

Section 339.200 - Prohibited acts — investigation may be initiated, when, procedure.

Section 339.205 - Civil penalty may be imposed, when — amount, limit, factors — settlement procedures.

Section 339.500 - Citation of law.

Section 339.501 - Licensure or certification of real estate appraisers required, exceptions.

Section 339.503 - Definitions.

Section 339.505 - Titles of state-certified or state-licensed appraiser, who may use — certification or licensure not required to appraise for compensation — management companies, registration required, exceptions.

Section 339.507 - Real estate appraisers commission and chairperson, appointment — terms — vacancies, meetings — quorum — per diem — expenses — annual report.

Section 339.507 - Real estate appraisers commission and chairperson, appointment — terms — vacancies, meetings — quorum — per diem — expenses.

Section 339.509 - Commission, powers and duties.

Section 339.511 - Classifications of certification and licensure for appraisers and management companies — application — qualifications — continuing education requirements.

Section 339.513 - Applications for examinations, original certification, licensure and renewals, requirements, contents, fees, how set — fund established — signed compliance pledge, required.

Section 339.515 - Examination, content, validity period, must retake, when — failure to pass reexamination, when.

Section 339.517 - Examination required, when — rules authorized, invalid, when.

Section 339.519 - Term of license — expiration date to appear on certificate or license — continuing education requirement, proof.

Section 339.523 - Nonresidents of state — requirements to be certified or licensed in Missouri — service of process provisions.

Section 339.525 - Renewals, procedure — renewal of an expired certificate or license, when, fee — inactive status granted, when.

Section 339.527 - Certificate or license number to be placed on report or contract — titles, how used — prohibited use — issue of certificate or license only to natural persons.

Section 339.529 - Addresses and changes of addresses, procedure — duties of notification.

Section 339.530 - Continuing education requirements for renewal or accepted other studies and projects.

Section 339.531 - Complaint procedure — effective date.

Section 339.532 - Refusal to issue or renew certificate or license, procedure, hearing, grounds for refusal, penalties — revocation, when, appeal — recertification or relicensure, examination required.

Section 339.533 - Authority of commission, oaths and subpoenas.

Section 339.535 - Compliance with uniform standards required.

Section 339.537 - Records to be retained, retention period — availability of records for appraisers, when, cost.

Section 339.539 - Choosing an appraiser or discriminating against one for membership or lack of membership in appraisal organization prohibited.

Section 339.541 - Deception or fraud in applications, taking examination or falsely representing to public certification or licensure, penalty.

Section 339.543 - Mortgage fraud, commission may file court action — civil penalty — investigation authority.

Section 339.544 - Rulemaking authority.

Section 339.545 - Commission to issue certificates and licenses.

Section 339.546 - Violations of law — criminal penalties.

Section 339.549 - Violation of law — civil penalties — injunctions, venue.

Section 339.710 - Definitions.

Section 339.720 - Licensee's duties and obligations in writing — licensee as transaction broker, exceptions.

Section 339.730 - Licensee as limited agent representing seller or landlord, duties — confidential information disclosure, when — licensee's duties to customer — showing alternative properties — subagent, duties.

Section 339.740 - Licensee representing head buyer or tenant — duties and obligations of — disclosure of confidential information — licensee's duty to a customer — showing of properties — subagents.

Section 339.750 - Dual agent, consent — dual agent as limited agent — disclosure of nonconfidential information, when — nondisclosure of information, when — confidential information — no imputation of information.

Section 339.755 - Duties and obligations of transaction broker.

Section 339.760 - Written agreement, adoption by designated broker, scope.

Section 339.770 - Broker disclosure form for residential real estate transaction, provided by licensee, prior agreement, effect.

Section 339.780 - Brokerage services, written agreements for, parties to, authorizations by designated broker — written agreements, limited agency, single agent, dual agent or subagent.

Section 339.790 - Commencement of agreement, when — duties after termination of agreement.

Section 339.800 - Compensation of designated broker, paid by whom, sharing compensation — payment establishing agency — agreement by seller or buyer on sharing compensation.

Section 339.810 - Misrepresentation, client liability — licensee liability — liability for subagent, limited agent licensee liability — licensee as subagent, liability.

Section 339.820 - Limited agency agreement, listings or representing client, appointment of affiliated licensees.

Section 339.830 - Designated agents' and transaction brokers' duties to client — licensees' protections from liability.

Section 339.840 - Supersession of agency law, no limitation of civil actions.

Section 339.845 - Notice of delinquent taxes to be sent by commission.

Section 339.850 - Rules and regulations, promulgation, authority.

Section 339.855 - Severability clause.