(a) An independent adjuster must be honest and fair in all communications with the insured, the insurer, and the public.
(b) An independent adjuster must give policyholders and claimants prompt, knowledgeable service and courteous, fair, and objective treatment at all times.
(c) An independent adjuster must not give legal advice and must not deal directly with any policyholder or claimant who is represented by legal counsel without the consent for the legal counsel involved.
(d) An independent adjuster must comply with all local, state, and federal privacy and information security laws, if applicable.
(e) An independent adjuster must identify as an independent adjuster and, if applicable, identify the independent adjuster's employer when dealing with any policyholder or claimant.
(f) An independent adjuster must not have any financial interest in any adjustment or acquire for the independent adjuster or any person any interest or title in salvage, without first receiving written authority from the principal.
2009 c 63 s 53,78
Structure Minnesota Statutes
Chapters 59A - 79A — Insurance
Chapter 72B — Insurance Adjusters
Section 72B.01 — Purpose And Scope.
Section 72B.041 — Resident Adjuster License Procedure And Requirements; Examinations; Fees.
Section 72B.045 — Continuing Education.
Section 72B.05 — Nonresidents.
Section 72B.055 — Multiple Peril Crop Insurance Adjustments.
Section 72B.06 — Catastrophe Or Emergency Situations.
Section 72B.08 — Denial, Suspension And Revocation Of Licenses.
Section 72B.091 — Damage Appraisals; Adjustments; Duties Of Appraisers, Adjusters, And Insurers.
Section 72B.092 — Motor Vehicle Insurance Adjustments; Prohibitions.
Section 72B.10 — Staff Adjusters.
Section 72B.105 — Records Of Independent Adjusters To Be Retained.
Section 72B.106 — Standards Of Conduct Of Independent Adjusters.
Section 72B.107 — Reporting Of Actions Of Adjuster.
Section 72B.11 — Production Of Records.
Section 72B.13 — Acting Within Contract And Law.