The commissioner of health shall establish a clear, easily accessible process for accepting complaints from enrollees regarding health carrier compliance with section 62K.10, subdivision 2, 3, or 4. Using this process, an enrollee may file a complaint with the commissioner that a health carrier is not in compliance with the requirements of section 62K.10, subdivision 2, 3, or 4. The commissioner of health shall investigate all complaints received under this section.
1Sp2019 c 9 art 8 s 11
Structure Minnesota Statutes
Chapters 59A - 79A — Insurance
Chapter 62K — Minnesota Health Plan Market Rules
Section 62K.02 — Purpose And Scope.
Section 62K.04 — Market Rules; Violation.
Section 62K.05 — Federal Act; Compliance Required.
Section 62K.06 — Metal Level Mandatory Offerings.
Section 62K.07 — Information Disclosures.
Section 62K.075 — Provider Network Notifications.
Section 62K.08 — Marketing Standards.
Section 62K.09 — Accreditation Standards.
Section 62K.10 — Geographic Accessibility; Provider Network Adequacy.
Section 62K.105 — Network Adequacy Complaints.
Section 62K.11 — Balance Billing Prohibited.
Section 62K.12 — Quality Assurance And Improvement.
Section 62K.13 — Service Area Requirements.
Section 62K.14 — Limited-scope Pediatric Dental Plans.
Section 62K.15 — Annual Open Enrollment Periods; Special Enrollment Periods.