A cable communications system holding a franchise to provide cable communications services in any area of this state must immediately provide a consumer complaint telephone number to any person who calls the system or its agent and asks for a consumer complaint number. The number provided must be the telephone number of a person or agency that is unaffiliated with the cable communications system and that is organized to provide assistance to complaining consumers.
2004 c 261 art 7 s 10,28
Structure Minnesota Statutes
Chapters 237 - 238 — Telecommunications
Chapter 238 — Cable Communications
Section 238.03 — Applicability.
Section 238.08 — Franchise Requirement.
Section 238.081 — Franchise Procedure.
Section 238.083 — Sale Or Transfer Of Franchise.
Section 238.084 — Required Contents Of Franchise Ordinance.
Section 238.086 — Franchise Holder Exemption.
Section 238.11 — Censorship Prohibited.
Section 238.115 — Cable Provider Complaints.
Section 238.15 — Financial Interest Of Member.
Section 238.16 — Gross Misdemeanor.
Section 238.17 — Service To Extension Area.
Section 238.18 — Unfair Preference.
Section 238.23 — Access Required.
Section 238.24 — Conditions For Access.
Section 238.241 — Conditions For Access By Alternative Provider.
Section 238.242 — Reimbursement.
Section 238.26 — Subsequent Taking.
Section 238.27 — Interference With Facilities.
Section 238.35 — Use Of Existing Easement; Restrictions.
Section 238.37 — Scope; Pole, Duct, And Conduit Agreements.
Section 238.38 — Permit To Attach To Pole Or Conduit System.
Section 238.39 — Legal Authority.
Section 238.40 — Liability; Indemnify Public Utility.