Section 9. It shall be a defense in any action or proceeding brought pursuant to this chapter that the defendant has established and implemented, with due care, reasonable practices and procedures to effectively prevent unsolicited telephonic sales calls in violation of this chapter.
Structure Massachusetts General Laws
Part I - Administration of the Government
Chapter 159c - Telemarketing Solicitation
Section 2 - Unsolicited Telephonic Sales Calls; Consumer Listing; Updates
Section 3 - Unsolicited Telephonic Sales Calls; Limitations
Section 4 - Use of Blocking Devices or Services Prohibited
Section 5a - Disclosures by Telephone Solicitors; Information Provided to Consumers Prior to Payment
Section 9 - Defense to Action or Proceeding for Violation
Section 10 - Time Limitations for Actions or Proceedings
Section 11 - Use of Information Contained in No Sales Solicitation Listing
Section 12 - Jurisdiction; Nonresidents