Section 8. Whenever a supplier and a dealer enter into an agreement providing consumer warranties, the supplier shall pay any warranty claim made for warranty parts and service within thirty days after its receipt and approval. The supplier shall approve or disapprove a warranty claim within thirty days after its receipt. If a claim is not specifically disapproved in writing thirty days after its receipt, it shall be deemed to be approved and payment shall be made by the supplier within thirty days.
Structure Massachusetts General Laws
Part I - Administration of the Government
Title XV - Regulation of Trade
Chapter 93g - Equipment Dealers
Section 2 - Termination of Dealer Agreement; Cause; Lease
Section 3 - Repurchase of Dealer's Inventory
Section 4 - Examination of Dealer's Books and Records; Payment for Repurchased Inventory
Section 5 - Items Exempted From Repurchase
Section 6 - Request for Transfer; Consent by Supplier
Section 7 - Supplier's Security Interest
Section 8 - Consumer Warranties; Claims
Section 9 - Binding Arbitration