Massachusetts General Laws
Chapter 176b - Medical Service Corporations
Section 4u - Emergency Services Provided to Insureds for Emergency Medical Conditions

Section 4U. (a) As used in this section, the following words shall have the following meanings:-
''Attending physician'', the emergency physician or consultant physician who actively treats the emergency medical condition of an insured at an emergency facility.
''Emergency medical condition'', a medical condition, whether physical or mental, manifesting itself by symptoms of sufficient severity, including severe pain, that the absence of prompt medical attention could reasonably be expected by a prudent layperson who possesses an average knowledge of health and medicine, to result in placing the health of an insured or another person in serious jeopardy, serious impairment to body function, or serious dysfunction of any body organ or part, or, with respect to a pregnant woman, as further defined in section 1867(e)(1)(B) of the Social Security Act, 42 U.S.C. section 1395dd(e)(1)(B).
''Insured'', a member or subscriber of a medical service corporation who is treated in an emergency facility for an emergency medical condition, regardless of whether the member's or subscriber's contract with the corporation is delivered, issued or renewed on a group or individual basis.
''Stabilization for discharge'', an emergency medical condition shall be deemed to be stabilized for purposes of discharging an insured, other than for the purpose of transfer from one facility to another facility, when the attending physician has determined that, within reasonable clinical confidence, the insured has reached the point where further care, including diagnostic work-up or treatment, or both, could be reasonably performed on an outpatient basis or a later scheduled inpatient basis if the insured is given a reasonable plan for appropriate follow-up care and discharge instructions, or as further defined in section 1867(e)(3)(A) of the Social Security Act, 42 U.S.C. section 1395dd(e)(3)(A). Stabilization for discharge does not require final resolution of the emergency medical condition.
''Stabilization for transfer'', an emergency medical condition shall be deemed to be stabilized for transfer if an insured can be transferred from one facility to a second facility and the attending physician has determined, within reasonable clinical confidence, that the insured is expected to leave the hospital and be received at a second facility with no material deterioration in his condition, or as further defined in section 1867(c) and (e)(4) of the Social Security Act, 42 U.S.C. section 1395dd(c) and (e)(4). Stabilization for transfer does not require final resolution of the emergency medical condition.
(b) Any contract or subscription certificate between an insured and the corporation shall provide as benefits coverage for emergency services provided to an insured for emergency medical conditions. After an insured has been stabilized for discharge or transfer, the corporation or its designee may require a hospital emergency department to contact the physician on call designated by the corporation or its designee for authorization of post-stabilization services to be provided. The hospital emergency department shall take all reasonable steps to initiate contact with said corporation or its designee within 30 minutes of stabilization. Such authorization shall be deemed granted if said corporation or its designee has not responded to said call within 30 minutes. Notwithstanding the foregoing provision, in the event the attending physician and said on-call physician do not agree on what constitutes appropriate medical treatment, the opinion of the attending physician shall prevail and such treatment shall be considered appropriate treatment for an emergency medical condition provided that such treatment is consistent with generally accepted principles of professional medical practice and is a covered benefit under the contract or subscription certificate of an insured with the corporation. Consistent with the foregoing, said corporation or its designee may enter into contracts with hospitals or emergency physician groups, or both, for the provision of emergency services.
(c) Any contract or subscription certificate between an insured and the medical service corporation may require an insured to contact either the corporation or its designee or the primary care provider of the insured within 48 hours of receiving such emergency services, but notification already given to said corporation, designee or said primary care provider by the attending physician shall satisfy the requirements of this paragraph.
(d) Nothing in this section shall be construed to limit retrospective utilization review activities by said corporation or its designee with respect to screening, stabilization and post-stabilization services for the purposes of assessing quality, utilization patterns and coding and billing practices, but such activities shall not result in retroactive changes to treatment or reimbursement decisions previously made in accordance with this section. In conducting said utilization review activities, said corporation or its designee shall be in compliance with section 12 of chapter 176O and all applicable state and federal confidentiality provisions.
(e) The corporation or its designee shall clearly state in its brochures, contracts, policy manuals and all printed materials that insureds shall have the option of calling the local pre-hospital emergency medical service system by dialing the emergency telephone access number 911, or its local equivalent, whenever an insured is confronted with an emergency medical condition which in the judgment of a prudent layperson would require pre-hospital emergency services. No insured shall in any way be discouraged from using the local pre-hospital emergency medical service system, the 911 telephone number, or the local equivalent, or be denied coverage for medical and transportation expenses incurred as a result of such emergency medical condition.

Structure Massachusetts General Laws

Massachusetts General Laws

Part I - Administration of the Government

Title XXII - Corporations

Chapter 176b - Medical Service Corporations

Section 1 - Definitions

Section 2 - Incorporators; Formation; Articles of Organization; Certification

Section 3 - By-Laws; Joint Service Contracts; Preferred Provider Arrangements

Section 3a - Contracts of Reinsurance

Section 3b - Group Medical Service Agreements; Contribution Percentages

Section 4 - Contracts for Medical, Chiropractic, Visual, Surgical, and Other Health Services; Approval, Subscription Certificates; Classification of Risks

Section 4a - Mental Illness Expenses; Inclusion as Benefits; Biologically-Based Mental Disorders; Rape-Related Mental Disorders; Non-Biologically-Based Mental Disorders of Children and Adolescents Under Age 19

Section 4c - Dependent Coverage for Newborn Infants or Adoptive Children; Inclusion of Medical Expenses as Benefits

Section 4d - Refusal to Contract With Blind or Deaf Persons; Prohibition

Section 4e - Diethylstilbestrol Exposure; Discrimination

Section 4f - Cardiac Rehabilitation Expense Benefits

Section 4g - Certified Nurse Midwife Services Benefits

Section 4h - Prenatal, Childbirth and Postpartum Care Benefits; Minimum Coverage for In-Patient Care

Section 4i - Cytologic Screening and Mammographic Examination Benefits

Section 4j - Infertility Diagnosis and Treatment Benefits

Section 4k - Nonprescription Enteral Formulas for Home Use

Section 4l - Chiropractic Services Benefits

Section 4m - Standardized Claim Form

Section 4n - Off-Label Drug Use; Cancer

Section 4o - Medical Service Agreement Coverage for Bone Marrow Transplants

Section 4p - Off-Label Use of Prescription Drugs for HIV/AIDS Treatment

Section 4q - Coverage for Licensed Hospice Services

Section 4r - Scalp Hair Prostheses Necessary Due to Cancer or Leukemia Treatment

Section 4s - Items Medically Necessary for Diagnosis and Treatment of Diabetes

Section 4t - Subscription Certificate Benefits for Services Rendered by a Nurse Anesthetist or Nurse Practitioner

Section 4u - Emergency Services Provided to Insureds for Emergency Medical Conditions

Section 4v - Coverage for Human Leukocyte or Histocompatibility Locus Antigen Testing

Section 4w - Outpatient Services; Hormone Replacement Therapy for Peri and Post Menopausal Women; Contraceptive Services; Approved Prescription Contraceptive Drugs or Devises; Exception

Section 4x - Coverage for Patient Care Services Provided Under Qualified Clinical Trials

Section 4y - Coverage for Speech, Hearing and Language Disorders

Section 4aa - Coverage for Prosthetic Devices and Repairs

Section 4bb - Coverage for Eligible Dependents Under 26 Years of Age

Section 4cc - Coverage for Medically Necessary Hypodermic Syringes or Needles

Section 4dd - Coverage for Diagnosis and Treatment of Autism Spectrum Disorder

Section 4ee - Coverage for Children 21 Years of Age or Younger for Hearing AIDS and Related Services

Section 4ff - Coverage for Orally Administered Anticancer Medications

Section 4gg - Coverage for Abuse Deterrent Opioid Drug Products

Section 4hh - Preauthorization for Substance Abuse Treatment Not to Be Required

Section 4ii - Coverage for Medically Necessary Acute Treatment or Clinical Stabilization Services

Section 4jj - Coverage for Long-Term Antibiotic Therapy for Patients With Lyme Disease

Section 4kk - Coverage for Medical or Drug Treatments to Correct or Repair Disturbances of Body Composition Caused by HIV Associated Lipodystrophy Syndrome

Section 4ll - Filling of Remaining Portion of Prescription for Covered Drug That Is a Narcotic Substance Earlier Filled in Lesser Quantity

Section 4mm - Pain Management Access Plans

Section 4nn - Coverage for Tobacco Use Cessation Counseling and Tobacco Cessation Products

Section 4oo - Coverage for Treatment of Pediatric Autoimmune Neuropsychiatric Disorders Associated With Streptococcal Infections and Pediatric Acute-Onset Neuropsychiatric Syndrome

Section 4pp - Coverage for Long-Term Antibiotic Therapy for Lyme Disease; Experimental Drugs

Section 4qq - Coverage for Prescription Eye Drops

Section 5 - Subscribers; Qualifications, Misrepresentation; Open Enrollment Periods

Section 5a - Discrimination Against Abuse Victims in Terms of Medical Service Plans

Section 5b - Medical Service Plans; Genetic Tests; Discrimination Based on Genetic Information

Section 6 - Subscription Certificate; Issuance; Content

Section 6a - Limited Extension of Benefits

Section 6b - Divorced or Separated Spouses; Continuation of Eligibility for Benefits

Section 7 - Contracts Between Corporation and Care Providers

Section 7a - Medicare Supplemental Group Coverage; Eligibility Due to Age or Disability

Section 7b - Medicare Supplemental Group Coverage; Medical Assistance Recipients

Section 7c - Retroactive Premium Rate Increase

Section 7d - Retroactive Claims Denial for Behavioral Health Services

Section 8 - Annual Statement; Verification, Form, Violations

Section 8a - Financial Statements; Inclusion of Electronic Data Processing Equipment as Asset

Section 8b - Applicability of Chapter 176v to Medical Service Corporations Governed by This Chapter

Section 8c - Applicability of Chapter 176w to Medical Service Corporations Governed by This Chapter

Section 9 - Inspection and Examination of Affairs of Corporation; Confidentiality and Privilege; Inability to Pay Providers; Pro Rata Payments; Termination of Contract

Section 10 - Investments, Sales, Loans and Places of Deposit; Approval; Acquisition of Real Estate; Leases; Tax Exemption; Limit; Special Contingent Surplus

Section 11 - Salaries, Compensation or Emoluments

Section 12 - Submission of Disputes or Controversies to Board; Privacy of Patient Information

Section 13 - Grounds for Enjoining Transaction of Business; Receivers

Section 14 - Liability of Corporation; Exemption From Insurance Laws; Tax Exemption

Section 16 - Operators of Medical Service Plan

Section 16a - Payroll Deductions of Governmental Employees

Section 17 - Enforcement

Section 18 - Contracts for Administrative or Other Services; Loans and Investments

Section 19 - Payment of Sums Owed Subscriber's Estate

Section 20 - Disclosure of Information; Mental or Nervous Condition

Section 21 - Insolvency of Health Maintenance Organization; Replacement Coverage

Section 22 - Statement Provided to Individuals Provided With Creditable Coverage; Report

Section 23 - Attribution of Members to a Primary Care Provider

Section 24 - Disclosure of Patient-Level Data and Contracted Prices of Individual Health Care Services by Carriers to Providers

Section 25 - Coverage for Health Care Services Delivered via Telehealth by a Contracted Health Care Provider