Massachusetts General Laws
Chapter 17 - Department of Public Health
Section 21 - Promulgation of Regulations Relative to Patient Access to Hospital Emergency Rooms or Departments Requiring Hospitals to Meet Minimum Criteria and Standards That Ensure Safe, Timely and Accessible Patient Access to Hospital Emergency Roo...

Section 21. The department of public health shall promulgate regulations relative to patient access to hospital emergency rooms or departments that would require all hospitals in the commonwealth to meet minimum criteria and standards that ensure safe, timely and accessible patient access to hospital emergency rooms or departments at all times. The regulations shall include, but not be limited to: (a) criteria and standards related to: (1) legible indoor and outdoor signage; (2) indoor and outdoor lighting; (3) best-practice wayfinding signage; and (4) security and monitoring of all emergency department access points; (b) minimum requirements for proper security monitoring of any prominent hospital door or entrance that is locked at night and through which a patient may try to enter; and (c) any other safety feature that the department deems necessary to ensure daytime or nighttime entry to an emergency room or department.
In promulgating the regulations, the department shall: (a) ensure that all patients, including patients at all levels of physical, sensory and brain-based function, are able to access hospital emergency rooms or departments; and (b) consider the most-current published industry standards and best practices, including, but not limited to, standards under the federal Americans with Disabilities Act, local codes, regulations, including regulations promulgated by the architectural access board, and any guidance or resources from the Facility Guidelines Institute Inc. and the International Association for Healthcare Security and Safety.

Structure Massachusetts General Laws

Massachusetts General Laws

Part I - Administration of the Government

Title II - Executive and Administrative Officers of the Commonwealth

Chapter 17 - Department of Public Health

Section 1 - Composition of Department

Section 2 - Commissioner; Qualifications; Appointment and Term; Salary

Section 2a - Powers of Commissioner Upon Declaration of Emergency

Section 3 - Public Health Council

Section 4 - Other Divisions; Directors; Civil Service

Section 4a - Poison Information and Control Center

Section 5 - Deputy Commissioners

Section 6 - Assistant Directors, Treasurers, Superintendents, Inspectors and Other Employees

Section 6a - Training Programs for Residents in Medical Specialties; Fellowships

Section 6b - Hearings Officer

Section 7 - District Health Officers

Section 7a - Public Health Officers; Eligibility; Salaries

Section 11 - Commission on Hypertension

Section 13 - Drug Formulary Commission

Section 15 - Advisory Council on Organ and Tissue Transplants and Donations

Section 16 - Office of Violence Prevention; Duties

Section 17 - Advisory Council on Quality of Care in Nursing Homes; Members; Duties

Section 18 - Bureau of Substance Addiction Services; Telephone Helpline; Website

Section 18a - Voluntary Training and Accreditation Program for Operators of Alcohol and Drug Free Housing

Section 19 - Regulations Relative to Coordination of Care and Management; Discharge Planning for Substance Use Disorder Treatment Programs

Section 20 - Domestic and Sexual Violence Prevention and Victim Assistance Fund

Section 21 - Promulgation of Regulations Relative to Patient Access to Hospital Emergency Rooms or Departments Requiring Hospitals to Meet Minimum Criteria and Standards That Ensure Safe, Timely and Accessible Patient Access to Hospital Emergency Roo...