Section 21. The department of public health shall promulgate regulations relative to patient access to hospital emergency rooms or departments that would require all hospitals in the commonwealth to meet minimum criteria and standards that ensure safe, timely and accessible patient access to hospital emergency rooms or departments at all times. The regulations shall include, but not be limited to: (a) criteria and standards related to: (1) legible indoor and outdoor signage; (2) indoor and outdoor lighting; (3) best-practice wayfinding signage; and (4) security and monitoring of all emergency department access points; (b) minimum requirements for proper security monitoring of any prominent hospital door or entrance that is locked at night and through which a patient may try to enter; and (c) any other safety feature that the department deems necessary to ensure daytime or nighttime entry to an emergency room or department.
In promulgating the regulations, the department shall: (a) ensure that all patients, including patients at all levels of physical, sensory and brain-based function, are able to access hospital emergency rooms or departments; and (b) consider the most-current published industry standards and best practices, including, but not limited to, standards under the federal Americans with Disabilities Act, local codes, regulations, including regulations promulgated by the architectural access board, and any guidance or resources from the Facility Guidelines Institute Inc. and the International Association for Healthcare Security and Safety.
Structure Massachusetts General Laws
Part I - Administration of the Government
Title II - Executive and Administrative Officers of the Commonwealth
Chapter 17 - Department of Public Health
Section 1 - Composition of Department
Section 2 - Commissioner; Qualifications; Appointment and Term; Salary
Section 2a - Powers of Commissioner Upon Declaration of Emergency
Section 3 - Public Health Council
Section 4 - Other Divisions; Directors; Civil Service
Section 4a - Poison Information and Control Center
Section 5 - Deputy Commissioners
Section 6 - Assistant Directors, Treasurers, Superintendents, Inspectors and Other Employees
Section 6a - Training Programs for Residents in Medical Specialties; Fellowships
Section 7 - District Health Officers
Section 7a - Public Health Officers; Eligibility; Salaries
Section 11 - Commission on Hypertension
Section 13 - Drug Formulary Commission
Section 15 - Advisory Council on Organ and Tissue Transplants and Donations
Section 16 - Office of Violence Prevention; Duties
Section 17 - Advisory Council on Quality of Care in Nursing Homes; Members; Duties
Section 18 - Bureau of Substance Addiction Services; Telephone Helpline; Website
Section 20 - Domestic and Sexual Violence Prevention and Victim Assistance Fund