Massachusetts General Laws
Chapter 176g - Health Maintenance Organizations
Section 10 - Reports; Audits, Examinations or Inspections; Confidentiality and Privilege

Section 10. Every health maintenance organization shall annually file with the commissioner, within 60 days of the close of its fiscal year, a report verified by at least 2 principal officers and covering its preceding fiscal year; provided that, if the commissioner determines that a threat of insolvency exists with respect to a health maintenance organization, he may require that such report be made available prior to the expiration of said 60 days. The report shall include:—
(1) financial statements of the health maintenance organization on the latest applicable form of annual statement approved by the National Association of Insurance Commissioners for health maintenance organizations, with any additional information the commissioner may require for the purpose of eliciting a complete and accurate exhibit of the condition and transactions of the health maintenance organization;
(2) statistics relating to the cost of operations and the pattern of utilization of services in the previous fiscal year; and
(3) such other information as the commissioner may reasonably require relating to the past performance of the organization.
All financial information reflected in the annual report shall be maintained and prepared in accordance with statutory accounting practices and procedures prescribed or permitted by the commissioner.
The commissioner shall require that the annual report be maintained and prepared in accordance with the Annual Statement Instructions and Accounting Practices and Procedures Manual adopted by the National Association of Insurance Commissioners unless further modified by the commissioner as deemed appropriate.
The commissioner may make an examination of the affairs of a health maintenance organization when the commissioner deems prudent but, in any event, not less frequently than once every 5 years. Health maintenance organizations shall be examined in all respects as companies subject to and pursuant to section 4 of chapter 175.
Notwithstanding any other provision of the General Laws, including clause Twenty-sixth of section 7 of chapter 4 and chapter 66, documents, materials or other information, including but not limited to, all working papers and copies thereof created, produced or obtained by or disclosed to the commissioner or any other person in the course of an examination made pursuant to this subsection or in the course of analysis by the commissioner of the financial condition or market conduct of a health maintenance organization shall be confidential by law and privileged, shall not be a public record under said clause Twenty-sixth, shall not be subject to subpoena and shall not be subject to discovery or admissible in evidence in any private civil action. The commissioner may use the documents, materials or other information in the furtherance of any regulatory or legal action brought as part of the commissioner's official duties.
(a) Documents, materials or other information, including but not limited to, all working papers and copies thereof in the possession or control of the National Association of Insurance Commissioners and its affiliates and subsidiaries shall be confidential by law and privileged, shall not be subject to subpoena and shall not be subject to discovery or admissible in evidence in any private civil action if they are:
(i) created, produced, obtained by or disclosed to the National Association of Insurance Commissioners and its affiliates and subsidiaries in the course of the National Association of Insurance Commissioners and its affiliates and subsidiaries assisting an examination made pursuant to this section or assisting the commissioner in the analysis of the financial condition or market conduct of a health maintenance organization; or
(ii) disclosed to the National Association of Insurance Commissioners and its affiliates and subsidiaries pursuant to subsection (c) by any member of the National Association of Insurance Commissioners.
(b) Neither the commissioner nor any person who received the documents, material or other information while acting under the authority of the commissioner, including the National Association of Insurance Commissioners and its affiliates and subsidiaries, shall be permitted to testify in any private civil action concerning any confidential documents, materials or information subject to this section.
(c) In order to assist in the performance of the commissioner's duties, the commissioner:
(i) may share documents, materials or other information, including the confidential and privileged documents, materials or information subject to this subsection with other state, federal and international regulatory agencies, the National Association of Insurance Commissioners and its affiliates and subsidiaries and state, federal and international law enforcement authorities provided that the recipient agrees to maintain the confidentiality and privileged status of the document, material, communication or other information;
(ii) may receive documents, materials, communications or information, including otherwise confidential and privileged documents, materials or information, from the National Association of Insurance Commissioners and its affiliates and subsidiaries and regulatory and law enforcement officials of other foreign or domestic jurisdictions and shall maintain as confidential or privileged any document, material or information received with notice or the understanding that it is confidential or privileged under the laws of the jurisdiction that is the source of the document, material or information; and
(iii) may enter into agreements governing sharing and use of information consistent with this paragraph.
(d) No waiver of any applicable privilege or claim of confidentiality in the documents, materials or information shall occur as a result of disclosure to the commissioner under this paragraph or as a result of sharing as authorized in this subsection.
(e) A privilege established under the law of any state or jurisdiction that is substantially similar to the privilege established under this paragraph shall be available and enforced in any proceeding in and in any court of the commonwealth.
The final report of any such audit, examination or other inspection by or on behalf of the division shall be a public record.

Structure Massachusetts General Laws

Massachusetts General Laws

Part I - Administration of the Government

Title XXII - Corporations

Chapter 176g - Health Maintenance Organizations

Section 1 - Definitions

Section 2 - Application of Laws

Section 3 - Organization; Accounting; Contracts

Section 4 - Required Coverage for Certain Conditions and Groups

Section 4a - Employees Terminated Due to Plant Closings; Coverage

Section 4b - Confidentiality of Information; Mental or Nervous Condition; Exceptions

Section 4c - Home Care Benefits

Section 4d - Nonprescription Enteral Formulas for Home Use

Section 4e - Off-Label Drug Use; Cancer Treatment

Section 4f - Group Health Maintenance Contracts; Coverage for Bone Marrow Transplants

Section 4g - Off-Label Use of Prescription Drugs for HIV/AIDS Treatment

Section 4h - Items Medically Necessary for Diagnosis and Treatment of Diabetes

Section 4i - Prenatal, Childbirth and Postpartum Care Benefits; Minimum Coverage for In-Patient Care

Section 4j - Scalp Hair Prostheses Necessary Due to Cancer or Leukemia Treatment

Section 4k - Newborn Hearing Screening Tests

Section 4l - Coverage for Hospice Services

Section 4m - Mental Health Benefits; Biologically-Based Mental Disorders; Rape-Related Mental Disorders; Non-Biologically-Based Mental Disorders of Children and Adolescents Under Age 19

Section 4n - Coverage for Speech, Hearing and Language Disorders; Hearing AIDS

Section 4o - Outpatient Services; Hormone Replacement Therapy for Peri and Post Menopausal Women; Contraceptive Services; Approved Prescription Contraceptive Drugs or Devices; Exception

Section 4p - Patient Care Services Provided Pursuant to Qualified Clinical Trials

Section 4q - Coverage for Human Leukocyte or Histocompatibility Locus Antigen Testing

Section 4s - Coverage for Prosthetic Devices and Repairs

Section 4t - Coverage for Eligible Dependents Under 26 Years of Age

Section 4u - Coverage for Medically Necessary Hypodermic Syringes or Needles

Section 4v - Coverage for Diagnosis and Treatment of Autism Spectrum Disorder

Section 4w - Coverage for Children Under Age 18 for Cleft Lip and Cleft Palate

Section 4x - Coverage for Orally Administered Anticancer Medications

Section 4y - Coverage for Abuse Deterrent Opioid Drug Products

Section 4z - Preauthorization for Substance Abuse Treatment Not to Be Required

Section 4aa - Coverage for Medically Necessary Acute Treatment and Clinical Stabilization Services

Section 4bb - Coverage for Long-Term Antibiotic Therapy for Patients With Lyme Disease

Section 4cc - Coverage for Medical or Drug Treatments to Correct or Repair Disturbances of Body Composition Caused by HIV Associated Lipodystrophy Syndrome

Section 4dd - Filling of Remaining Portion of Prescription for Covered Drug That Is a Narcotic Substance Earlier Filled in Lesser Quantity

Section 4ee - Pain Management Access Plans

Section 4ff - Coverage for Tobacco Use Cessation Counseling and Tobacco Cessation Products

Section 4hh - Coverage for Long-Term Antibiotic Therapy for Lyme Disease; Experimental Drugs

Section 4ii - Coverage for Prescription Eye Drops

Section 4gg - Coverage for Treatment of Pediatric Autoimmune Neuropsychiatric Disorders Associated With Streptococcal Infections and Pediatric Acute-Onset Neuropsychiatric Syndrome

Section 5 - Emergency Services Provided to Members for Emergency Medical Conditions

Section 5a - Divorced or Separated Spouses; Coverage

Section 6 - Contracts

Section 6a - Group Health Maintenance Contracts; Contribution Percentages

Section 6b - Retroactive Claims Denials for Behavioral Health Services

Section 8 - Public Dissemination of Deceptive or Misleading Materials

Section 9 - Trade Regulation Practices; Application of Law

Section 10 - Reports; Audits, Examinations or Inspections; Confidentiality and Privilege

Section 10a - Applicability of Chapter 176v to Health Maintenance Organizations Governed by This Chapter

Section 10b - Applicability of Chapter 176w to Health Maintenance Organizations Governed by This Chapter

Section 11 - Contracts With Group Insurance Commission or Local Governments

Section 11a - Alternative Dental Coverage Option

Section 12 - Health Regulations Not Limited

Section 13 - Name Restriction

Section 14 - Licensure Applicants; Documents Required; Approval by Commissioner

Section 15 - Bond; Waiver

Section 16 - Contracts, Rates, Evidence of Coverage; Disapproval of Commissioner

Section 16a - Disapproval of Certain Health Maintenance Contracts Based on High Deductibles

Section 16b - Disapproval of Certain Health Maintenance Contracts for Coverage of Young Adults

Section 17 - Rules and Regulations; Standardized Claim Form

Section 17a - Open Enrollment for Nongroup Medicare Beneficiaries; Period, Notice of Termination

Section 19 - Discrimination Against Abuse Victims in Terms of Health Maintenance Contract

Section 20 - Insolvent Health Maintenance Organization; Administrative Supervision, Rehabilitation or Liquidation; Priority of Claims

Section 20a - Administrative Supervision, Rehabilitation or Liquidation of Health Maintenance Organizations; Revocation or Suspension of License

Section 21 - Participating Provider; Contracts With Health Maintenance Organizations; Hold Harmless Clause; Limitation on Collection Actions

Section 22 - Health Care Providers; Liability of Member of Health Maintenance Organization; Limitation on Collection of Amounts Owed

Section 23 - Insolvency of Health Maintenance Organization; Replacement Coverage

Section 24 - Health Maintenance Contracts; Genetic Tests; Discrimination Based on Genetic Information

Section 25 - Net Worth of Health Maintenance Organization

Section 26 - Deposit Maintained With Trustee Acceptable to Commissioner

Section 27 - Merger or Acquisition of Control

Section 28 - Registration With Commissioner

Section 29 - Violations of Secs. 27 to 29; Application for Order Enjoining Violations of Secs. 27 to 29; Penalties

Section 30 - Statement for Individuals Provided With Creditable Coverage; Reporting

Section 31 - Attribution of Members to a Primary Care Provider

Section 32 - Disclosure of Patient-Level Data and Contracted Prices of Individual Health Care Services by Carriers to Providers

Section 33 - Coverage for Health Care Services Delivered via Telehealth by a Contracted Health Care Provider