Maryland Statutes
Subtitle 3 - Unfair, Abusive, or Deceptive Trade Practices
Section 13-307 - Repair Company to Furnish Written Bill for Cost

(a)    (1)    In this section the following terms have the meanings indicated.
        (2)    (i)    “Home appliance” means any device the retail cost of which exceeds $100 and which is generally used in a private residence;
            (ii)    “Home appliance” includes an air conditioner, washing machine, dishwasher, television set, stereo set, oil burner, and any similar item.
        (3)    “Repair company” means any person who repairs home appliances for a fee or consideration.
    (b)    Except as provided in subsection (c) of this section, a repair company shall furnish a written bill for the cost of repairing a home appliance to the person for whom the repair was made. The bill shall include the following information:
        (1)    The hourly labor rate;
        (2)    The time actually used to repair the home appliance;
        (3)    The itemized cost of any new parts used to repair the home appliance;
        (4)    The itemized cost of any used or reconditioned parts used to repair the home appliance and a statement that used or reconditioned parts were used; and
        (5)    Any other charges.
    (c)    This section does not apply if:
        (1)    The repair work is done under a service contract; or
        (2)    A flat price or firm estimate is given before repair of the home appliance.

Structure Maryland Statutes