(a) The Commissioner may not examine or audit any licensee or other person except as expressly provided in this section.
(b) (1) If a buyer has reason to believe that any person has violated any provision of this subtitle or of any other law that regulates agreements, the buyer may file with the Commissioner a written complaint that states the details of the alleged violation.
(2) On receipt of the written complaint, the Commissioner may inspect any books, records, letters, and contracts of any licensee, seller, or other person that relate to the complaint.
(c) In investigating a written complaint made under this section, the Commissioner may:
(1) Hold a hearing on the complaint at a time and place in this State that are reasonably convenient to the parties involved;
(2) Subpoena witnesses;
(3) Take depositions of witnesses who reside outside of this State in the same manner as provided for depositions to be taken in civil actions in courts of record;
(4) Pay witnesses the same fees and mileage for their attendance as provided for witnesses in civil actions in courts of record; and
(5) Administer oaths.
(d) (1) If any person fails to comply with an order or subpoena of the Commissioner under this subtitle or to appear as a witness and testify concerning any matter about which the person may be interrogated under this subtitle, the Commissioner may file a petition for enforcement with the circuit court for any county.
(2) On petition by the Commissioner, the court, if it finds it appropriate to do so, shall order the person to:
(i) Obey the order or subpoena; and
(ii) Produce any necessary records, documents, or other evidence.
(e) The Commissioner shall make findings on any written complaint made under this section and send a copy of the findings to each person involved in the complaint.
(f) A person may not knowingly refuse to permit the Commissioner to conduct any investigation or examination authorized by this section.
Structure Maryland Statutes
Subtitle 4 - Sales Finance Companies -- Licensing Provisions
Section 11-402 - Scope of Subtitle
Section 11-403 - License Required; Local Licenses Prohibited; Transfer of Information to Nmls
Section 11-404 - Applications for Licenses
Section 11-405 - Grounds for Denial of Application
Section 11-406 - Investigation Expenses; Other Payments Prohibited
Section 11-407 - Issuance of License or Denial of Application
Section 11-408 - Contents and Scope of Licenses; Additional Licenses
Section 11-409 - Term; Expiration and Renewal
Section 11-410 - License Not Transferable; Display
Section 11-411 - Change of Location
Section 11-412 - Surrender of License
Section 11-412.1 - Confidentiality of Information
Section 11-413 - Investigatory Powers of Commissioner
Section 11-414 - Suspensions and Revocations
Section 11-416 - Judicial Review
Section 11-417 - Effect of Surrender, Suspension, or Revocation