523C.22 Claim procedures.
A licensed service company shall promptly provide a written explanation to the service contract holder, describing the reasons for denying a claim or for the offer of a compromise settlement, based on all relevant facts or legal requirements and referring to applicable provisions of the service contract.
94 Acts, ch 1031, §20; 2019 Acts, ch 142, §14, 19
Structure Iowa Code
Chapter 523C - RESIDENTIAL AND MOTOR VEHICLE SERVICE CONTRACTS
Section 523C.2 - License required.
Section 523C.3 - Application for license.
Section 523C.4 - License expiration and renewal.
Section 523C.5 - Financial responsibility — demonstration requirements.
Section 523C.6 - Reimbursement insurance policy requirements — insurer qualifications.
Section 523C.7 - Disclosure to service contract holders — contract form — required provisions.
Section 523C.8 - Rebates and commissions.
Section 523C.8A - Issuance of residential service contract without consideration prohibited.
Section 523C.9 - Suspension or revocation of license.
Section 523C.11 - Reserve account.
Section 523C.12 - Optional examination.
Section 523C.13 - Prohibited acts or practices — penalty — violations — contracts voided.
Section 523C.14 - Rate review.
Section 523C.15 - Annual report.
Section 523C.17 - Lending institutions.
Section 523C.19 - Cease and desist orders.
Section 523C.20 - Consent to service of process.
Section 523C.21 - Service of process.
Section 523C.22 - Claim procedures.