Iowa Code
Chapter 34A - 911 EMERGENCY TELEPHONE SYSTEMS
Section 34A.16 - Request for call location.

34A.16 Request for call location.
1. A wireless communications service provider shall provide call location information concerning a device to a law enforcement agency or officer or a public safety answering point upon a request for that information if the law enforcement agency or public safety answering point determines the information is needed in an emergency situation that involves the risk of death or serious physical harm.
2. Notwithstanding any provision of law to the contrary, nothing in this section prohibits a wireless communications service provider from establishing protocols by which the provider could voluntarily disclose call location information to a law enforcement agency or officer or a public safety answering point upon a request for that information.
3. A claim or cause of action may not be brought against any wireless communications service provider or employee for providing call location information while acting reasonably and in good faith and in accordance with the provisions of this section.
4. a. Wireless communications service providers authorized to do business in the state of Iowa, or submitting to the jurisdiction of Iowa, shall submit contact information to the department of public safety in order to facilitate requests from law enforcement agencies or public safety answering points pursuant to this section. Wireless communications service providers shall submit this contact information annually by June 15 or immediately upon any change in contact information.
b. The department of public safety shall maintain a database containing emergency contact information for all wireless communications service providers authorized to do business in the state and shall make the information immediately available upon request to any law enforcement agency or public safety answering point in the state.
5. A person filing a false report with, or providing false information to, a law enforcement agency or a public safety answering point that results in a request for call location information under this section may be subject to criminal penalty pursuant to section 718.6.
6. Nothing in this section shall be construed as requiring a wireless communications service provider to act in a manner inconsistent with or in violation of federal law.
2015 Acts, ch 89, §1, 3

Structure Iowa Code

Iowa Code

Title I - STATE SOVEREIGNTY AND MANAGEMENT

Chapter 34A - 911 EMERGENCY TELEPHONE SYSTEMS

Section 34A.1 - Purpose.

Section 34A.2 - Definitions.

Section 34A.2A - Program manager — appointment — duties.

Section 34A.3 - Joint 911 service board — 911 service plan — implementation — waivers.

Section 34A.4 - Requirements of pay telephones and other telecommunications devices to allow 911 calls without depositing coins or other charge.

Section 34A.5 - Private listing subscribers and 911 service.

Section 34A.6 - Referendum on E911 in proposed service area.

Section 34A.6A - Alternative surcharge — temporary moratorium.

Section 34A.7 - Funding — wire-line 911 service surcharge.

Section 34A.7A - Emergency communications service surcharge — fund established — distribution and permissible expenditures.

Section 34A.7B - Prepaid wireless 911 surcharge.

Section 34A.8 - Local exchange service information — penalty.

Section 34A.9 - Telecommunications devices for persons with speech disorders and the deaf and hard of hearing.

Section 34A.10 - Next generation 911 network access.

Section 34A.11 - Communications — single point-of-contact.

Section 34A.15 - 911 communications council established — duties.

Section 34A.16 - Request for call location.

Section 34A.20 - 911 financing program — definitions — funding — bonds and notes.

Section 34A.21 - Security — reserve funds — pledges — nonliability — irrevocable contracts.

Section 34A.22 - Rules.