23.9 Informal assistance.
After accepting a complaint, the board shall promptly work with the parties, through employees of the board, to reach an informal, expeditious resolution of the complaint.
2013 Acts, ch 135, §60; 2014 Acts, ch 1092, §17
Structure Iowa Code
Title I - STATE SOVEREIGNTY AND MANAGEMENT
Chapter 23 - PUBLIC ACCESS TO GOVERNMENT INFORMATION (IOWA PUBLIC INFORMATION BOARD ACT)
Section 23.1 - Citation and purpose.
Section 23.3 - Board appointed — executive director.
Section 23.4 - Compensation and expenses.
Section 23.5 - Election of remedies.
Section 23.6 - Board powers and duties.
Section 23.7 - Filing of complaints with the board.
Section 23.8 - Initial processing of complaint.
Section 23.9 - Informal assistance.