231B.7 Complaints.
1. Any person with concerns regarding the operations or service delivery of an elder group home may file a complaint with the department. The name of the person who files a complaint with the department and any personal identifying information of the person or any tenant identified in the complaint shall be kept confidential and shall not be subject to discovery, subpoena, or other means of legal compulsion for its release to a person other than department employees involved with the complaint.
2. The department shall establish procedures for the disposition of complaints received in accordance with this section.
2005 Acts, ch 62, §7; 2007 Acts, ch 215, §147
Structure Iowa Code
Chapter 231B - ELDER GROUP HOMES
Section 231B.1A - Findings — purpose.
Section 231B.2 - Certification of elder group homes — rules.
Section 231B.3 - Referral to uncertified elder group home prohibited.
Section 231B.4 - Zoning — fire and safety standards.
Section 231B.5 - Written occupancy agreement required.
Section 231B.6 - Involuntary transfer.
Section 231B.8 - Exit interview — issuance of findings.
Section 231B.9 - Disclosure of findings.
Section 231B.9A - Informal conference — formal contest — judicial review.
Section 231B.10 - Denial, suspension, or revocation — conditional operation.
Section 231B.11 - Notice — appeal — emergency provisions.
Section 231B.12 - Department notified of casualties.
Section 231B.13 - Retaliation by elder group home prohibited.
Section 231B.14 - Civil penalties.
Section 231B.15 - Criminal penalties and injunctive relief.
Section 231B.16 - Coordination of the long-term care system — transitional provisions.
Section 231B.17 - Iowa elder group home fees.
Section 231B.18 - Application of landlord and tenant Act.
Section 231B.19 - Resident advocate committees.
Section 231B.20 - Nursing assistant and medication aide — certification.
Section 231B.21 - Medication setup — administration and storage of medications.