Indiana Code
Chapter 3.5. Water Bill Adjustments for Undetected Leaks
8-1.5-3.5-4. Adjustments to Be in Accordance With Policies Adopted by Utility

Sec. 4. A utility that elects to adjust unusually large bills must do so in accordance with policies adopted by the utility. The utility's policies must specify the procedures by which a customer may request an adjustment and prove the damage described in section 3 of this chapter.
As added by P.L.53-2004, SEC.1.