Indiana Code
Chapter 36. Patient Protection; Clinical Decision Making; Access to Personnel and Facilities
27-13-36-7. Telephone Access for Authorization of Care

Sec. 7. Each health maintenance organization shall provide the following:
(1) Telephone access to the health maintenance organization during business hours to ensure enrollee access for routine care.
(2) Twenty-four (24) hour telephone access to either:
(A) a representative of the health maintenance organization; or
(B) a participating provider;
for authorization for care.
As added by P.L.69-1998, SEC.14.