Sec. 12. Any insured may, in writing, request his insurer or its rating organization to review the manner in which its filing or the filing made by a rating organization on its behalf has been applied with respect to insurance afforded him. Any such insured aggrieved by the failure or refusal of an insurer or rating organization to make such review and to grant appropriate relief within thirty (30) days after such request is received may file a written complaint and request for a hearing with the commissioner, specifying the grounds relied upon. If the complaint charges a violation of this chapter and the commissioner finds that the complaint was made in good faith and that the complainant would be aggrieved if the violation is proven, he shall hold a hearing upon not less than ten (10) days written notice to the complainant, the insurer, and the related rating organization, if any, stating the grounds of complaint. If after such hearing he finds the complaint justified, he shall order the matter complained of to be corrected within a reasonable time, but not less than twenty (20) days after a copy of his written order has been mailed to or served upon the insurer complained against.
Formerly: Acts 1967, c.133, s.12. As amended by P.L.252-1985, SEC.115.
Structure Indiana Code
Article 1. Department of Insurance
Chapter 22. Regulation of Insurance Rates
27-1-22-2. Application of Act; Exceptions; "Inland Marine Insurance"
27-1-22-2.5. "Commercial Policyholder" Defined
27-1-22-3. Guidelines for Establishing Rates; Uniformity; Fleet or Fleet Policy
27-1-22-5. Hearing on Question of Compliance With Filing Requirements; Finding and Order
27-1-22-6. Bad Faith Filing; Burden of Proof; Order to Rewrite Policies at Approved Rate
27-1-22-8. Rating Organizations; Definitions; License; Services to Subscribers; Rules; Cooperation
27-1-22-9. Deviation From Rates; Filing; Effective Date; Termination; Public Inspection
27-1-22-10. Insurers Acting in Concert
27-1-22-11. Appeal to Commissioner From Act or Decision of Rating Organization; Decision and Order
27-1-22-12. Procedure on Complaint by Insured
27-1-22-13. Advisory Organization; Filing and Regulation; Orders of Commissioner
27-1-22-16. Approval of Rules and Statistical Plans; Exchange of Information and Experience Data
27-1-22-17. Withholding Information; Giving False or Misleading Information
27-1-22-19. Freedom of Contract With Reference to Commissions
27-1-22-20. High Risk Auto Insurance; Apportionment Agreements; Rate Modifications
27-1-22-23. Exemption of Rates and Classifications From Law Governing Rules and Regulations
27-1-22-24. Suspension or Revocation of Licenses
27-1-22-27. Motor Vehicle Insurance; Rates for Innocent Prior-Uninsured Motorists
27-1-22-28. Title Insurance Filings; Title Insurance Rate Comparison Tool