39-3356. COMPLAINTS. (1) A person who believes that any provision of this chapter has been violated may file a complaint with the licensing agency.
(2) The licensing agency shall investigate, or cause to be investigated, any complaint alleging a violation of this chapter or applicable rules, regulations and standards. If the licensing agency reasonably believes a requirement of this chapter has been violated, it shall conduct an inspection of the facility.
(3) A complaint filed with the licensing agency which is subsequently released to the facility that is the subject of the complaint or to any member of the public shall not disclose the name or identifying characteristics of the complainant unless:
(a) The complainant consents in writing to the disclosure.
(b) The investigation results in a judicial proceeding and disclosure is ordered by the court.
(c) If the disclosure is essential to the investigation, the complainant shall be given an opportunity to withdraw the complaint before disclosure.
(4) The licensing agency shall inform the complainant or, if requested by the complainant, the complainant’s designated representative, of the results of the investigation and any action taken by the agency.
History:
[39-3356, added 1990, ch. 116, sec. 2, p. 257.]
Structure Idaho Code
Chapter 33 - IDAHO RESIDENTIAL CARE OR ASSISTED LIVING ACT
Section 39-3301 - LEGISLATIVE INTENT AND DECLARATION.
Section 39-3302 - DEFINITIONS.
Section 39-3303 - PAYMENT LEVELS.
Section 39-3304 - TYPES OF FACILITIES.
Section 39-3306 - STATE LICENSING TO SUPERSEDE LOCAL REGULATION.
Section 39-3309 - NEGOTIATED SERVICE AGREEMENT.
Section 39-3313 - ADMISSION AGREEMENTS.
Section 39-3314 - TERMINATION OF ADMISSION AGREEMENTS.
Section 39-3315 - ADMISSION RECORDS.
Section 39-3316 - RESIDENT RIGHTS.
Section 39-3317 - NOTICE OF RIGHTS.
Section 39-3318 - FACILITY RESPONSE TO INCIDENTS AND COMPLAINTS.
Section 39-3321 - QUALIFICATIONS AND REQUIREMENTS OF ADMINISTRATOR.
Section 39-3322 - QUALIFICATIONS AND REQUIREMENTS FOR FACILITY STAFF.
Section 39-3324 - STAFF TRAINING.
Section 39-3325 - REQUIREMENTS FOR LOCATION AND PHYSICAL ENVIRONMENT OF FACILITIES.
Section 39-3326 - MEDICATIONS.
Section 39-3330 - ADVISORY COUNCIL.
Section 39-3331 - POWERS AND DUTIES OF THE ADVISORY COUNCIL.
Section 39-3333 - REIMBURSEMENT OF EXPENSES.
Section 39-3345 - DENIAL OR REVOCATION OF A LICENSE.
Section 39-3349 - RESPONSIBILITY FOR INSPECTIONS AND TECHNICAL ASSISTANCE.
Section 39-3352 - UNLICENSED RESIDENTIAL CARE OR ASSISTED LIVING FACILITIES.
Section 39-3354 - WAIVER OR VARIANCE.
Section 39-3354A - SPECIAL WAIVER PERMITTED.
Section 39-3355 - INSPECTIONS.