Hawaii Revised Statutes
468L. Travel Agencies
468L-4 Statement required to be furnished to consumer.

§468L-4 Statement required to be furnished to consumer. A travel agency shall not receive money or other valuable consideration in payment for travel services, unless at the time of receipt of money or other valuable consideration, the travel agency furnishes to the consumer making the payment a written statement conspicuously setting forth the following information:
(1) The name, business address, and telephone number of the travel agency;
(2) The amount paid, the date of such payment, the purpose of the payment made, and an itemized statement of the balance due, if any;
(3) The name and address of the financial institution that maintains the travel agency trust account, and the name of the trust account;
(4) The name of the entity with which the travel agency has arranged travel services and pertinent information such as, but not limited to, the types of accommodation, dates and times of services, and all restrictions, limitations, conditions, and fee assessments that pertain to the person's right to cancel, obtain a refund, change itinerary, or make a claim for lost tickets; and
(5) The cancellation provisions of the contract between the travel agency and the consumer, and the rights and obligations of the parties in the event of such cancellation. [L 1991, c 285, pt of §1; am L 1992, c 157, §2]

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