Georgia Code
Part 1 - General Provisions
§ 37-4-109. Establishment of Patients and Staff Complaint Procedure; Final Decisionmakers; Right of Administrative Appeal; Complaint Procedures as Alternative to Legal Remedies

The department shall establish procedures whereby complaints of the client or complaints of the staff concerning admission, treatment, or habilitation can be speedily heard. Clients shall receive reasonable notice of such procedures. Final decisions shall be made by the superintendent, the regional state hospital administrator, or an advisory committee, whichever is appropriate, with the right of appeal to the commissioner or his or her designee. The board shall establish rules and regulations for the implementation of such procedures. However, the client shall not be required to utilize these procedures in lieu of other available legal remedies.
History. Code 1933, § 88-2503.22, enacted by Ga. L. 1978, p. 1826, § 1; Ga. L. 1987, p. 3, § 37; Ga. L. 2002, p. 1324, § 1-14; Ga. L. 2009, p. 453, § 3-15/HB 228.
Cross references.
Reports and investigations regarding mistreatment of hospital patients, residents of long-term care facilities, and others, §§ 31-7-9, 31-8-50 et seq., 31-8-80 et seq., 31-8-100 et seq.

Structure Georgia Code

Georgia Code

Title 37 - Mental Health

Chapter 4 - Habilitation of the Developmentally Disabled Generally

Article 5 - Rights and Privileges of Developmentally Disabled Persons Undergoing Habilitation, Their Representatives, etc., Generally

Part 1 - General Provisions

§ 37-4-100. Retention of Rights and Privileges by Clients Generally; Right to Due Process

§ 37-4-101. Clients’ Right to Legal Counsel

§ 37-4-102. Right of Clients to Communicate With Persons Outside Facility and to Receive Visitors; Treatment of Client Correspondence; Establishment of Regulations Governing Visitation and Telephone Usage

§ 37-4-103. Clients’ Rights in Regard to Personal Effects; Liability of Facility’s Employees and Staff Members for Loss of or Damage to Clients’ Personal Effects

§ 37-4-104. Clients’ Right to Vote

§ 37-4-105. Employment of Clients Outside Facilities

§ 37-4-106. Education of Children Who Are Clients

§ 37-4-107. Appointment of Client Representatives and Guardians Ad Litem; Notification Provisions; Duration and Scope of Guardianship Ad Litem

§ 37-4-108. Right of Clients or Representatives to Petition for Writ of Habeas Corpus and for Judicial Protection of Rights and Privileges Granted by Chapter

§ 37-4-109. Establishment of Patients and Staff Complaint Procedure; Final Decisionmakers; Right of Administrative Appeal; Complaint Procedures as Alternative to Legal Remedies

§ 37-4-110. [Effective Until July 1, 2023. See note.] Appeal Rights of Clients, Their Representatives, or Attorneys; Payment of Costs of Appeal; Right of Client to Subsequent Appeal and to Legal Counsel on Appeal

§ 37-4-110. [Effective July 1, 2023. See note.] Appeal Rights of Clients, Their Representatives, or Attorneys; Payment of Costs of Appeal; Right of Client to Subsequent Appeal and to Legal Counsel on Appeal