Florida Statutes
Chapter 651 - Continuing Care Contracts
651.085 - Quarterly Meetings Between Residents and the Governing Body of the Provider; Resident Representation Before the Governing Body of the Provider.


(1) The governing body of a provider, or the designated representative of the provider, shall hold quarterly meetings with the residents of the continuing care facility for the purpose of free discussion of subjects including, but not limited to, income, expenditures, and financial trends and problems as they apply to the facility, as well as a discussion on proposed changes in policies, programs, and services. At quarterly meetings where monthly maintenance fee increases are discussed, a summary of the reasons for raising the fee as specified in subsection (4) must be provided in writing to the president or chair of the residents’ council. Upon request of the residents’ council, a member of the governing body of the provider, such as a board member, general partner, principal owner, or designated representative shall attend such meetings. Residents are entitled to at least 7 days’ advance notice of each quarterly meeting. An agenda and any materials that will be distributed by the governing body or representative of the provider shall be posted in a conspicuous place at the facility and shall be available upon request to residents of the facility. The office shall request verification from a facility that quarterly meetings are held and open to all residents. In addition, a facility shall report to the office in the annual report required under s. 651.026 the dates on which quarterly meetings were held during the reporting period.
(2) A residents’ council formed pursuant to s. 651.081, members of which are elected by the residents, shall designate a resident to represent them before the governing body of the provider. The initial designated representative elected under this section shall be elected to serve at least 12 months.
(3) The designated representative shall be notified at least 14 days in advance of any meeting of the full governing body at which proposed changes in resident fees or services will be discussed. The representative shall be invited to attend and participate in that portion of the meeting designated for the discussion of such changes.
(4) At a quarterly meeting prior to the implementation of any increase in the monthly maintenance fee, the designated representative of the provider must provide the reasons, by department cost centers, for any increase in the fee that exceeds the most recently published Consumer Price Index for All Urban Consumers, all items, Class A Areas of the Southern Region. Nothing in this subsection shall be construed as placing a cap or limitation on the amount of any increase in the monthly maintenance fee, establishing a presumption of the appropriateness of the Consumer Price Index as the basis for any increase in the monthly maintenance fee, or limiting or restricting the right of a provider to establish or set monthly maintenance fee increases.
(5) The board of directors or governing board of a licensed provider may at its sole discretion allow a resident of the facility to be a voting member of the board or governing body of the facility. The board of directors or governing board of a licensed provider may establish specific criteria for the nomination, selection, and term of a resident as a member of the board or governing body. If the board or governing body of a licensed provider operates more than one licensed facility, regardless of whether the facility is in-state or out-of-state, the board or governing body may select at its sole discretion one resident from among its facilities to serve on the board of directors or governing body on a rotating basis.
History.—s. 1, ch. 77-323; s. 252, ch. 79-400; ss. 11, 25, ch. 81-292; s. 2, ch. 81-318; s. 3, ch. 83-265; ss. 14, 31, 33, 35, ch. 83-328; s. 1, ch. 92-56; ss. 7, 12, ch. 93-22; s. 4, ch. 2003-120; s. 1681, ch. 2003-261; s. 11, ch. 2010-202; s. 6, ch. 2015-122.

Structure Florida Statutes

Florida Statutes

Title XXXVII - Insurance

Chapter 651 - Continuing Care Contracts

651.011 - Definitions.

651.012 - Exempted Facility; Written Disclosure of Exemption.

651.013 - Chapter Exclusive; Applicability of Other Laws.

651.014 - Insurance Business Not Authorized.

651.015 - Administration; Forms; Fees; Rules; Fines.

651.018 - Administrative Supervision.

651.019 - New Financing, Additional Financing, or Refinancing.

651.021 - Certificate of Authority Required.

651.0215 - Consolidated Application for a Provisional Certificate of Authority and a Certificate of Authority; Required Restrictions on Use of Entrance Fees.

651.022 - Provisional Certificate of Authority; Application.

651.023 - Certificate of Authority; Application.

651.0235 - Validity of Provisional Certificates of Authority and Certificates of Authority.

651.024 - Acquisition.

651.0245 - Application for the Simultaneous Acquisition of a Facility and Issuance of a Certificate of Authority.

651.0246 - Expansions.

651.026 - Annual Reports.

651.0261 - Quarterly and Monthly Statements.

651.028 - Accredited Facilities.

651.033 - Escrow Accounts.

651.034 - Financial and Operating Requirements for Providers.

651.035 - Minimum Liquid Reserve Requirements.

651.043 - Approval of Change in Management.

651.051 - Maintenance of Assets and Records in State.

651.055 - Continuing Care Contracts; Right to Rescind.

651.057 - Continuing Care At-Home Contracts.

651.061 - Dismissal or Discharge of Resident; Refund.

651.065 - Waiver of Statutory Protection.

651.071 - Contracts as Preferred Claims on Liquidation or Receivership.

651.081 - Residents’ Council.

651.083 - Residents’ Rights.

651.085 - Quarterly Meetings Between Residents and the Governing Body of the Provider; Resident Representation Before the Governing Body of the Provider.

651.091 - Availability, Distribution, and Posting of Reports and Records; Requirement of Full Disclosure.

651.095 - Advertisements; Requirements; Penalties.

651.105 - Examination.

651.106 - Grounds for Discretionary Refusal, Suspension, or Revocation of Certificate of Authority.

651.1065 - Soliciting or Accepting New Continuing Care Contracts by Impaired or Insolvent Facilities or Providers.

651.107 - Duration of Suspension; Obligations During Suspension Period; Reinstatement.

651.108 - Administrative Fines.

651.1081 - Remedies Available in Cases of Unlawful Sale.

651.111 - Requests for Inspections.

651.114 - Delinquency Proceedings; Remedial Rights.

651.1141 - Immediate Final Orders.

651.1151 - Administrative, Vendor, and Management Contracts.

651.116 - Delinquency Proceedings; Additional Provisions.

651.117 - Order of Liquidation; Duties of the Department of Children and Families and the Agency for Health Care Administration.

651.118 - Agency for Health Care Administration; Certificates of Need; Sheltered Beds; Community Beds.

651.119 - Assistance to Persons Affected by Closure Due to Liquidation or Pending Liquidation.

651.121 - Continuing Care Advisory Council.

651.123 - Alternative Dispute Resolution.

651.125 - Criminal Penalties; Injunctive Relief.

651.13 - Civil Action.

651.131 - Actions Under Prior Law.

651.132 - Amendment or Renewal of Existing Contracts.

651.134 - Investigatory Records.