(1) Assessing subscriber satisfaction with providers, particularly primary care physicians;
(2) Sharing subscriber-satisfaction indicators and scores with providers;
(3) Publicly acknowledging providers with high positive subscriber-satisfaction scores;
(4) Addressing behaviors of providers with low subscriber-satisfaction scores; and
(5) Assessing subscriber access and physician availability.
History.—s. 41, ch. 96-199.
Structure Florida Statutes
Chapter 641 - Health Care Service Programs
Part III - Health Care Services (Ss. 641.47-641.62)
641.48 - Purpose and application of part.
641.495 - Requirements for issuance and maintenance of certificate.
641.51 - Quality assurance program; second medical opinion requirement.
641.511 - Subscriber grievance reporting and resolution requirements.
641.512 - Accreditation and external quality assurance assessment.
641.513 - Requirements for providing emergency services and care.
641.514 - Coverage for air ambulance services.
641.515 - Investigation by the agency.
641.54 - Information disclosure.
641.545 - Subscriber risk assessments; requirements.
641.55 - Internal risk management program.
641.56 - Rulemaking authority.
641.57 - Disposition of moneys collected under this part.
641.59 - Psychotherapeutic services; records and reports.