(a) A carrier may use a letter of agency to obtain written authorization and verification of a customer's request to change that customer's preferred carrier selection.
(b) The Commission shall promulgate regulations governing the form and content of letters of agency.
Structure Delaware Code
Chapter 9. TELEGRAPH, TELEPHONE AND ELECTRIC UTILITY CORPORATIONS
Subchapter III. Changes in Customer Selection of Telecommunications Service Providers
§ 924. Prohibitions and changes in preferred carrier selection.
§ 925. Verification of orders for telecommunications service.
§ 926. Duty of executing carrier.