(a) When a declarant, a common interest community association, the executive board of a common interest community association, a unit owner in a common interest community contacts the Office to make an inquiry, request services, or file a complaint, the declarant, a common interest community association, the executive board of a common interest community association, a unit owner in a common interest community shall provide the Office with at least the following information regarding the common interest community at issue:
(1) The name, address, telephone number, and any other contact information for the common interest community association.
(2) The name of the person engaged in property management for the common interest community association or the name of the person who manages the property at the site of the common interest community.
(3) The name, mailing address, telephone number, and any other contact information for those on the executive board of the common interest community association.
(4) The name, mailing address, telephone number, and any other contact information for the declarant.
(5) The declaration, bylaws, and any rules for the common interest community association.
(6) The annual budget adopted by the common interest community association.
(7) The number of units in the common interest community.
(8) The total annual assessment made by the common interest community association.
(b) The Ombudsperson may waive the requirement created in subsection (a) of this section when it is deemed appropriate.