(a) The TNC's online-enabled technology application service or website shall display a picture of the TNC driver, and the license plate number of the motor vehicle utilized for providing the prearranged ride, before the rider enters the TNC driver's vehicle.
(b) A TNC driver must display on his or her vehicle at all times while logged into a TNC's digital platform, a sign, emblem, or logo that can sufficiently identify the vehicle as being associated with the TNC or its associated digital platform.
(c) A TNC must provide a customer support telephone number, email address, or hyperlink on its digital application or website.
Structure Delaware Code
Chapter 19. TRANSPORTATION NETWORKS
§ 1904. Agent and registration requirements.
§ 1905. Fare collected for services.
§ 1906. Identification of TNC vehicles and TNC drivers and customer service.
§ 1908. Financial responsibility of transportation network companies [Effective Apr. 14, 2023].
§ 1910. Automobile insurance provisions.
§ 1912. Zero tolerance for drug or alcohol use.
§ 1913. TNC driver requirements.
§ 1917. No discrimination; accessibility.
§ 1919. Audits and inspection of records.
§ 1920. Compliance with state law and defensive driving course.