(a) For the purposes of this section: (1) “Service contractor” means a person engaged in the business of repairing, overhauling, adjusting, assembling or disassembling consumer goods; (2) “person” means a natural person, corporation, limited liability company, trust, partnership, incorporated or unincorporated association, and any other legal entity; (3) “consumer goods” means any article purchased, leased or rented primarily for personal, family or commercial purpose; and (4) “service charge” means the fee charged by the service contractor to respond to the request for services.
(b) It shall be an unfair or deceptive trade practice, in violation of this chapter, for any service contractor to fail to disclose to a prospective customer, at the time the prospective customer makes initial contact by any means with the service contractor, that a service call made by the service contractor to the home or business of the prospective customer will require the payment by the prospective customer to the service contractor of separate and distinct fees for the following, if such is the case: (1) Service charge, and (2) labor charge.
(P.A. 77-464, S. 1, 2; P.A. 95-79, S. 155, 189; P.A. 10-32, S. 125.)
History: P.A. 95-79 redefined “person” to include a limited liability company, effective May 31, 1995; P.A. 10-32 made technical changes, effective May 10, 2010.
Cited. 186 C. 507.
Cited. 24 CA 85; 41 CA 754.
Structure Connecticut General Statutes
Title 42 - Business, Selling, Trading and Collection Practices
Chapter 735a - Unfair Trade Practices
Section 42-110a. - Definitions.
Section 42-110b. - Unfair trade practices prohibited. Legislative intent.
Section 42-110c. - Exceptions.
Section 42-110d. - Investigation. Hearing. Orders. Enforcement. Disclosure of information.
Section 42-110f. - Powers of receiver. Restitution. Judicial supervision.
Section 42-110g. - Action for damages. Class actions. Costs and fees. Equitable relief. Jury trial.
Section 42-110h. - Class actions.
Section 42-110i. - Settlement of class actions.
Section 42-110j. - Voluntary compliance.
Section 42-110k. - Commissioner's enforcement powers. Court orders.
Section 42-110l. - Assistance by court prosecutors.
Section 42-110m. - Restraining orders or injunctions. Relief.
Section 42-110n. - Consent orders.
Section 42-110o. - Civil penalties.
Section 42-110q. - Service contract agreements. Fee disclosure required.