(a) Whenever the commission believes that any rate or charge may be unreasonable or unjustly discriminatory, that any service is inadequate, or that an investigation of any matter relating to any public utility should for any reason be made, it may on its own motion and with or without notice, make a preliminary investigation.
(b) If, after making the preliminary investigation, the commission believes that sufficient grounds exist to justify a formal investigation of and hearing on the matters preliminarily investigated, it shall make an order to that effect.
(c) Thereupon, proceedings shall be had, conducted, and concluded in reference to the matters in like manner as though complaint had been filed with the commission.
Structure Arkansas Code
Title 23 - Public Utilities and Regulated Industries
Subtitle 1 - Public Utilities And Carriers
Chapter 3 - Regulation of Utilities and Carriers Generally
Subchapter 1 - General Provisions
§ 23-3-101. Organization or reorganization
§ 23-3-102. Consolidations, stock purchases in another utility, or rentals of additional property
§ 23-3-103. Stocks, bonds, notes, etc., and creation of liens — Regulation by commissions
§ 23-3-104. Stocks, bonds, notes, etc. — Issuance
§ 23-3-105. Stocks, bonds, notes, etc. — Amount of issue
§ 23-3-106. Stocks, bonds, notes, etc. — Disposition of proceeds
§ 23-3-107. Stocks, bonds, notes, etc. — Liability of state
§ 23-3-108. Domestication of foreign railroad, pipeline, or electric light and power corporations
§ 23-3-109. Annual statements of gross earnings
§ 23-3-110. Annual fees generally
§ 23-3-111. Fees — Foreign companies doing intrastate business
§ 23-3-112. Forms sent to utilities to be filled out and returned
§ 23-3-113. Adequate service, facilities, etc., to be provided
§ 23-3-114. Unreasonable preferences prohibited
§ 23-3-115. Wires transmitting electricity or messages over public or private ways
§ 23-3-117. Contracts for interruptible service with industrial users