The commissioner has the discretion to mediate or arbitrate a complaint against a state bank made by a customer of the bank.
Structure 2021 Tennessee Code
Title 45 - Banks and Financial Institutions
Chapter 1 - Department of Financial Institutions
Part 2 - Bank Customer Dispute Resolution Act of 1981
§ 45-1-202. Commissioner Authorized to Mediate or Arbitrate
§ 45-1-203. Decision to Intervene Discretionary With Commissioner
§ 45-1-206. Commissioner to Notify Parties of Effect of Award, Right to Appeal