(2) The department shall adopt such rules as are reasonably necessary for the enforcement of this chapter. The department shall submit any proposed rules to the advisory council prior to proceeding with the notice procedures provided for in ORS 183.335. The department shall consider the comments of the advisory council which pertain to a proposed rule before the department adopts the rule.
(3) The department shall adopt a procedure for a resident to file a complaint with the department concerning a continuing care retirement community’s failure to comply with a requirement of this chapter. The department shall:
(a) Provide a response to the complainant no later than 14 days after the date the complaint is filed;
(b) Complete an investigation of the complaint no later than 90 days after the date the complaint is filed; and
(c) Provide a written report of the results of the investigation to the provider and to the complainant. [1989 c.693 §§4,17; 2015 c.839 §2]
Structure 2021 Oregon Revised Statutes
Volume : 03 - Landlord-Tenant, Domestic Relations, Probate
Chapter 101 - Continuing Care Retirement Communities
Section 101.020 - Definitions.
Section 101.030 - Registration of continuing care retirement community providers.
Section 101.052 - Annual disclosure statement.
Section 101.080 - When resident eligible for refund of entrance fee; notice to resident.
Section 101.110 - Revocation of registration; findings.
Section 101.112 - Required meetings with residents; notice of change in fees or services.
Section 101.115 - Resident rights.
Section 101.120 - Power of department to prevent violations; cease and desist order; injunction.
Section 101.140 - Advisory council; membership; compensation; duties.
Section 101.150 - Duties of Department of Human Services; complaint procedure; rules.