Texas Statutes
Subtitle C - Telecommunications Utilities
Chapter 64 - Customer Protection

Subchapter A. General Provisions

Section 64.001. Customer Protection Policy - Sec. 64.001. CUSTOMER PROTECTION POLICY. (a) The legislature finds that...

Section 64.002. Definitions - Sec. 64.002. DEFINITIONS. In this chapter: (1) "Billing agent" means...

Section 64.004. Customer Protection Standards - Sec. 64.004. CUSTOMER PROTECTION STANDARDS. (a) All buyers of telecommunications...

Subchapter B. Certification, Registration, and Reporting Requirements

Section 64.051. Adoption of Rules - Sec. 64.051. ADOPTION OF RULES. (a) The commission shall adopt...

Section 64.052. Scope of Rules - Sec. 64.052. SCOPE OF RULES. The commission may adopt and...

Section 64.053. Reports - Sec. 64.053. REPORTS. The commission may require a telecommunications service...

Subchapter C. Customer's Right to Choice

Section 64.101. Policy - Sec. 64.101. POLICY. It is the policy of this state...

Section 64.102. Rules Relating to Choice - Sec. 64.102. RULES RELATING TO CHOICE. The commission shall adopt...

Subchapter D. Protection Against Unauthorized Charges

Section 64.151. Requirements for Submitting Charges - Sec. 64.151. REQUIREMENTS FOR SUBMITTING CHARGES. (a) A service provider...

Section 64.152. Responsibilities of Billing Utility - Sec. 64.152. RESPONSIBILITIES OF BILLING UTILITY. (a) If a customer's...

Section 64.153. Records of Disputed Charges - Sec. 64.153. RECORDS OF DISPUTED CHARGES. (a) Every service provider...

Section 64.154. Notice - Sec. 64.154. NOTICE. (a) A billing utility shall provide notice...

Section 64.155. Providing Copy of Records - Sec. 64.155. PROVIDING COPY OF RECORDS. A billing utility shall...

Section 64.156. Violations - Sec. 64.156. VIOLATIONS. (a) If the commission finds that a...

Section 64.157. Disputes - Sec. 64.157. DISPUTES. (a) The commission may resolve disputes between...

Section 64.158. Consistency With Federal Law - Sec. 64.158. CONSISTENCY WITH FEDERAL LAW. Rules adopted by the...

Subchapter E. Publication of Mobile Service Customer Telephone Numbers

Section 64.201. Definition - Sec. 64.201. DEFINITION. In this subchapter, "commercial mobile service provider"...

Section 64.202. Consent Required - Sec. 64.202. CONSENT REQUIRED. (a) A commercial mobile service provider...

Section 64.203. Violations - Sec. 64.203. VIOLATIONS. (a) The attorney general may investigate violations...